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Litter-Robot™ III DFI Kit including pinch detectors

Litter-Robot™ III DFI Kit including pinch detectors

Regular price $99.00 AUD
Regular price Sale price $99.00 AUD
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Litter-Robot III DFI

Purchase replacement infra red Drawer Full Indicator circuit boards and assembly for your Litter-Robot 3.

Includes DFI board assembly, DFI perspex covers.

Please review the installation videos before proceeding.

DFI Installation

 

NOTE its highly recommended you replace the Pinch Detectors as well as the DFI, as pinch detectors are subject to wear and tear and corrosion due to location.

 

Litter-Robot III Pinch Detector Terminals (2pk)

Replacement anti-pinch pins, or Pinch Detectors, for Litter-Robot III Open Air

Installation

Note it is recommended that pinch detector terminals be purchased if an upgrade kit or replacement DFI is purchased, as pinch detectors are subject to corrosion and debris, due to location in the the waste drawer cavity.

DFI kit includes pinch detectors.

NOTE touch points (heads) can be cleaned by pressing on the cover (DO NOT PULL as fragile by design and not covered by warranty if broken) to open the gap between heads. Wipe with a dry earbud or Qtip. If more cleaning is needed, a very light sand with fine sandpaper, emery board or similar to remove any corrosion or dirt, so there is good contact for power flow can be done, but replacement will be needed if sanded/abraded. Photos for review can be submitted at support@catevolution.com.au

 

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More Details

  • Reviews
  • FAQ
  • Shipping Policy
  • Return & Refund Policy

Customer Reviews

Based on 88 reviews
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Simon
DFI Installation - Position Sensor Error

Quick delivery and useful instructions emailed. Install was easy, but made one error. I did not replace the position sensors back correctly. I got all 3 flashing lights after the first cycle run. After a quick check of the error, I understood what these were and how they had to be positioned. The install seems complicated, but it really is not.

A
Alex Chisholm
Pinch Detector and DFI Sensors Replacement

Had to replace the above on our litter Robot 3. Did it ourselves with the videos provided and the very professional guidance and involvement of Mary MacPherson. The unit is now performing perfectly well and we are very happy with the result. Very happy to recommend all involved.

K
Kate Besley
Easy to install and fixed the issue

Mary helped to diagnose the issue with my litter robot and sent me a link to the part and the video showing how to install it. I received it quickly, and was able to replace the part easily. It’s now working again, as new .

P
Peter Moran
Always superb service and advice from Cat Evolution

When my machine went dead --no lights at all -- I assumed that the main circuit board must have died on my three year old LR3. Mary noted my order of a new one, and after some discussion and testing convinced me that the DFI was the most likely problem. She was right. After replacing that with the (cheaper) part she advised, all now well.

R
Rob Purdie
DFI and Pinch detector

Been having issues with pinch detector and by-passed it. Recently had issues with drawer full alert with empty drawer and unable to rectify. YouTube to the rescue and Cat Evolution for supplies and very informative How-to video. Prompt delivery too. Well done and thank you Cat Evolution.

Shipping Policy

Thank you for visiting and shopping at Cat Evolution! 

Processing and Delivery Times

All orders are typically processed on the next business day (Monday to Friday excluding public holidays).

Standard shipping typically takes between 2-8 business days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Additionally, nationwide delays (such as those caused by COVID-19, holiday volumes, or inclement weather) may impact your estimated delivery date.

Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number to track your order . Once you receive your tracking number, please allow up to 48 hours for the tracking portal to update.

Return and Refund Policy

Cat Evolution was created to enhance the lives of cat owners and their cats.  There will always an element of trial in finding the most suitable products for your individual pet, as all cats are different! We ask that you keep this in mind when choosing products, as you also know your cat/s the best.

 

We accept returns of non-consumable products (consumable products are items like waste drawer liners, cat litter, filters) within 30 days of the sale date for any reason providing the products are in a re-saleable condition (see Change of Mind below). Items returned after 30 days may not qualify for a refund, or may incur an extra $25 restocking fee, except for the Whisker Litter-Robot III Open Air, Litter-Robot III Open Air Connect and Litter-Robot 4 which are covered by the 90 Day Customer Satisfaction Guarantee below.

 

If your product arrives damaged or not as described on our website, we will gladly exchange it for an alternative or issue a refund. In these cases, return shipping will be arranged at our expense.

 

Please do not return items by COD or Return to Sender - contact us (support@catevolution.com.au) before you return anything. Any items returned to sender for any reason (including refusal, wrong address and unclaimed) will be refunded minus the original and return postage and a 20% restocking fee.

 

Change of Mind

In cases of 'Change of Mind' returns (eg wrong size or colour has been selected), we will accept returns as long as the item purchased is in a re-saleable condition, meaning it is undamaged, as new, unused, unopened and has all original packaging and tags intact. The return postage will need to be paid by the buyer and the original delivery charge will be deducted from the refund amount.

 

The original delivery charge is the amount charged to Cat Evolution by the carrier eg. Australia Post for shipping the item from our warehouse to your location and varies for each order depending on the volumetric weight of the parcel and the shipping location.  The shipping fees are generally built into the price of the item so delivery charges will be deducted from all returned orders due to Change of Mind, even those with free shipping, and will often exceed any shipping fee charged to the customer at the time of purchase. 

A fee of 6% of the purchase price will be charged to cover the non-refundable transaction fees (banks and payment providers such as PayPal and Afterpay) do not refund transaction fees and restocking into the warehouse.

 

Warranty Claims

All non-consumable Cat Evolution products come with a minimum 12 month Warranty for manufacturing defects.

 

We are committed to honouring our obligations under the Australian Consumer Law. This means you can choose a refund or replacement if a product has a major problem. This is where the product:
  • Has a problem that would have stopped someone from buying the item if they had known about it;
  • Is not of acceptable quality or is unsafe;
  • Is not fit for purpose;
  • Is significantly different from the sample or description;
  • Doesn’t do what we said it would, or what you asked for and can’t be easily fixed.
Alternatively, you can choose to keep the item and we will compensate you for any drop in value.

 

If the problem is not major, we will at our discretion give you a refund or replacement, or repair the item within a reasonable time.

 

Please keep your proof of purchase (e.g. your receipt).
If a product has been deemed to be damaged or defective on arrival, we will replace a product or product part as deemed appropriate.

 

Whisker’s Litter-Robot Guarantee & Warranty

90 Day Customer Satisfaction Guarantee

The Litter-Robot III Open Air, Litter-Robot III Open Air Connect and Litter-Robot 4 (Litter-Robot) come with a 90 Day Money-Back Guarantee.  Try the Litter-Robot in your home for 90 days and experience what our satisfied customers already know, that the  Litter-Robot is the automatic litter box that really works. You are protected by Cat Evolution's 90 Day Money-Back Guarantee. If you or your cats are not fully satisfied with the Litter-Robot, for any reason, just return the Product within 90 days from receipt for a refund of the purchase price.  Return shipping is at purchaser's cost.

 

The 90 Day Money-Back Guarantee applies to the Litter-Robot only, not accessories (unless packaged in the same box).  Please ensure you retain your original box, inserts, manual and quick reference guide/paperwork for the 90-day period as needed for return.  All inclusions need to be in good order and cleaned as per manufacturers information.

24 Month Warranty

Cat Evolution provides a 24-month warranty against manufacturing faults on the Litter-Robot™ 4, Litter-Robot™ 3 Connect and Litter-Robot™ 3 Standard. During the warranty period, Cat Evolution will repair or replace your Product in line with Cat Evolution Warranty.
 

Litter-Robot Accessories

Litter-Robot Accessories are not covered by the 90 Day Customer Satisfaction Guarantee.  We will accept them as a Change of Mind return only.

 

Warranty is automatically voided where damage to the product is caused by reason other than manufacture defects, such as accident, misuse, improper use, abuse, faulty operation contrary to recommended usage, transportation damage or when product has been tampered, altered, modified, converted, repaired or serviced other than by us or without our permission.

 

If you are wishing to return a product or received a damaged shipment or product, please contact support@catevolution.com.au asap and provide photographic evidence to assist assessment.

 

Making changes and cancelling an order

Please take care when placing orders. Do ensure you check all details on the provided receipt carefully at the time of purchase and advise if any error is evident.

 

Customer service is our highest priority for the large number of orders we process every day. Unfortunately, we are generally not able to alter or cancel orders once they are placed. Orders are processed in real time by a 3rd party so that we can get your products to you quickly.

 

If you need to change your order, please let our team know asap including order number and we will assist where possible, and let you know our returns process. It is important that you do not return your order via “Return to Sender” as this will incur shipping fees that are non-refundable.

 

Thank you for your understanding