Frequently Asked Questions

The Many Advantages Of The Litter-Robot

The Self-Cleaning Litter Box That Really Works

The Litter-Robot frees you from the chore of litter box scooping. You can be confident that your cats have a litter box that is cleaned automatically, reliably, and consistently. The large waste drawer holds several days' worth of waste, saving you time spent scooping litter and giving you the freedom to do what you enjoy! You can go anywhere from a short business trip to a week-long vacation without worrying about your cat's litter box. Cleaning the litter box is now as simple as changing a kitchen garbage bag. If you have several cats, you will need to empty the drawer more than once per week, but you will never have to scoop a dirty litter box by hand ever again!

Patented Litter-Sifting System

Cats prefer a clean place to go every time. The Litter-Robot's reliable, patented sifting process promptly removes waste clumps from the litter, providing a clean, level bed of litter for the next use. The Litter-Robot gently and quietly separates the waste clumps from the clean litter by frequently rotating the globe along a horizontal axis. The clean litter stays in the globe while the waste drops to a disposable bag held in a concealed chamber under the globe. In addition to zero need for manual cleaning and maintenance, there are no rake mechanisms that can get jammed or clogged. The Litter-Robot is a reliable, automatic self-cleaning cat litter box that consistently works for every use.

No Special Receptacles, Waste Bags, Or Chemicals

The Litter-Robot waste drawer is designed to fit a variety of liners. Inexpensive 30- or 50-litre kitchen garbage bags, opening 50+cm will do the job. If you’re seeking a biodegradable option, we offer custom-fit Waste Drawer Liners, in various size packs. It’s up to you! We want this product to make your life easier, without any gimmicks or hidden costs.

Litter Works With Any Clumping Cat Litter

The Litter-Robot accommodates a wide variety of clumping clay cat litters. Litter crystals, pearls, and biodegradable types are all compatible with the Litter-Robot. Experience and actual use tells us that some brands are better than others for moisture absorption, dust content, odour control, and more. We know you have a favourite cat litter for your pets, so we want to avoid any additional costs or a change in your routine—other than freeing you from scooping cat litter!

No More Litter Box Odour

The concealed Litter-Robot waste drawer was designed to prevent mould growth, thereby controlling and nearly eliminating that telltale litter box smell. Waste is still waste, so we recommend emptying the waste drawer once every 7-10 days for a 2 cat household. Additionally, the use of clumping litter helps with litter box odour control. The encapsulated clumps, hidden waste drawer, and carbon filter system go above and beyond isolating the waste and litter box odours. To claim that the Litter-Robot is like a breath of fresh air might be pushing it, but many of our customer testimonials have said exactly that. We are certain that the air in your home can and will smell much fresher and far less like a litter box with the Litter-Robot.

Saves Money

Like an efficient appliance, the Litter-Robot saves you money over time by using fewer resources. No need to purchase special receptacles, bags, or chemicals. All you need to use the Litter-Robot is a small amount of electricity (or battery), waste drawer liners, and clumping cat litter. The patented Litter-Robot sifting system removes only the clumps, leaving maximal clean litter after each cycle. Litter-Robot customers report saving up to 50% on litter annually, compared to traditional and other automated litter boxes.

Safe And Comfortable For Your Cats

The Litter-Robot operates at a safe voltage level of 15 volts DC (adaptor included). There are no moving parts, sharp objects, or electrical wiring inside the globe that could harm your cat. A safety mechanism prevents the Litter-Robot from operating when a cat is inside. As an additional safety feature, the globe rotates very slowly, but efficiently, during the cleaning cycle. If your cat tries to re-enter during the cleaning cycle, the motor will shut off automatically. The spacious globe provides a large litter bed area for your cat. The Litter-Robot III Open Air accommodates cats as small as 2.25 kg and as large as, well, you tell us! With the enlarged entryway and set-back rotation system, our customers report that as large as 14kg have used the Litter-Robot III Open Air .If you are unsure whether your cat is an appropriate size for the Litter-Robot, check out our Frequently Asked Questions.

We Are Thinking Green

We aim to reduce as much environmental impact as possible. The Litter-Robot standard litter efficiency and compatibility with biodegradable cat litters make this a litter box that you can brag about! We aim to reduce our environmental impact as much as possible, from manufacturing to end user.

Appliance Quality That's Built To Last

The Litter-Robot is a home appliance that no pet parent should live without! It is designed for quality and will provide you with reliable, trouble-free service and requires very little maintenance. Solid construction and industrial-grade components ensure a long life, maybe even the nine lives of your cat. But in the unlikely case that your cat doesn't take to the Litter-Robot or there is a defect, you are protected by our 90-Day Money-Back Guarantee and 2-Year Warranty.

2-Year Warranty

Cat Evolution stands behind the Litter-Robot automatic self-cleaning litter box with a 2-Year Warranty. During the warranty period, if you have a manufacturing fault with your Litter-Robot, we will repair or replace it at no charge.

90-Day Money-Back Guarantee

Try the Litter-Robot in your home and experience for yourself the freedom from litter box scooping. You are protected by our Money-Back Guarantee. If you or your cat are not completely satisfied with the Litter-Robot for any reason, simply send the unit back within 90 days to receive a refund of the purchase price. TIP do keep the box and packing inserts are needed for return.

Your only financial risk is the return shipping cost.

Customer Service That Cares

Our goal is to make caring for your pet easier and more enjoyable. If you have any questions, we're here to help. Customer Service is available, Mon-Fri, 10am– 8pm AEST 1300 350 635 or email sales@catevolution.com.au.

How The Automatic Self-Cleaning Litter-Robot Works

The Litter-Robot knows when your cat is inside the unit and when it's time to clean up. Once your cat exits, a timer counts down allowing litter to clump before a cleaning cycle begins. As the globe slowly rotates, the patented sifting system separates the clean litter from the clumps, and drops the waste into a carbon-filtered drawer in the base. The globe returns to the home position, leaving a clean, level bed of litter for the next use. Empty the waste drawer and add litter as needed. It's that simple!

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The Litter Box Reimagined

The Litter-Robot's automatic movement relies on the cat sensor, a weight-sensitive switch that detects when your cat enters or exits the unit. At any time, when weight greater than 2.25 kg (Litter-Robot 3) or 1.36kg (litter-Ro ot 4) is detected within the globe, the globe will not move, or if the globe is already moving, it will stop. You can stop a cleaning cycle by pressing any of the three buttons. After pausing the cycle, you can abort it completely by pressing either the Empty or Reset buttons. The cat sensor does the work for you and keeps your cat safe.

With the Litter-Robot, maintenance is easy and infrequent. We recommend emptying the waste drawer once every 7-10 days for a two cat household, and more often if you have multiple cats. The Litter-Robot III Open Air waste drawer is equipped with infrared emitters and sensors that detect the level of waste after each cleaning cycle. When the waste drawer is full, the blue light on the control panel will flash, indicating it's time to empty.

You can use kitchen garbage bags, large grocery bags, or Litter-Robot custom-fit, biodegradable Waste Drawer Liners to line the waste drawer. Simply slide out the drawer, gather the old bag, and discard it. Open a new bag, roll down the edges, and press them into the tabs on the waste drawer starting at the back. Cleaning your cat's litter box is as easy as emptying the garbage!

We recommend checking the litter level each time you empty the waste drawer. Through the entryway, add a few cups of any clumping litter and spread it flat, so it meets the raised fill line inside the globe. You don't need to change out the entire bed of litter. The Litter-Robot's efficient sifting system preserves a maximal amount of clean litter each time it cycles, so you'll find it lasts much longer. Customers often report savings up to 50% on their annual litter costs.

Is The Litter-Robot Right For Your Cat?

It's easy to decide if an automatic self-cleaning litter box is right for you—we know how much you hate scooping cat litter! But will your cat love the Litter-Robot as much as you? You know your cat best, so here are a few things to help you decide. Remember, you have 90 days to try the Litter-Robot in your home under our Guarantee.

Is Your Cat Diabetic?

Is your cat diabetic? Diabetic cats can produce very large urine clumps—large enough that they may not fall through the waste port into the waste drawer. Unfortunately, this would prevent the Litter-Robot from automatically cleaning the litter. That said, if the urine clumps are only intermittently above average size, then the benefit of the Litter-Robot's automatic cleaning might outweigh the infrequent times you have to intervene to dispose of the large-size clump.

Is Your Cat Confident And Easygoing?

Cats that are skittish, very nervous, or easily scared are not good candidates for the Litter-Robot. They may be too nervous to try something new. Also, cats that do not accept change well, especially elderly cats, may reject a new litter box design. The more experimental and curious your cat is, the more easily he or she will adapt to the Litter-Robot.

You're Protected

Whether these questions have given you hope or doubt about your cat's likelihood to use the Litter-Robot, we want you to feel comfortable trying the Litter-Robot in your home. So, give it a try and use our tips and tricks to facilitate the transition. If you or your cat are not completely satisfied for any reason, just send the unit back within 90 days to receive a refund. See our Return and Refund Policy

Questions?

If you have further questions, please email us at sales@catevolution.com.au or call 1300 350 635 (M-F, 10am–8pm AEST).

Making The Switch

While most cats adjust to the Litter-Robot without much coaxing, others might need a little help making the switch. Use these tried-and-true methods to overcome common barriers and facilitate the transition.

Leave It Off

Avoid startling your cat while it is adjusting to the new litter box. Leave the Litter-Robot switched off until you notice your cat has used the Litter-Robot. Wait about 7 minutes for the waste to clump, then turn it on. The Litter-Robot will automatically perform a cleaning cycle (lasting about 2 ½ minutes), then switch it off again. Continue this "semi-automatic" mode until your cat is comfortable and using it regularly.

Treats Or Catnip

This is a good trick if your cat has expressed some fear about entering the Litter-Robot. Place treats or catnip on the step and inside the globe. It may take several repetitions to get results, so be patient and consistent. Create a positive experience by offering praise and reassurance. We find this method is especially effective for those cats who are food-motivated.

Bait & Switch

If your cat seems stuck in his ways, we don't advise the "cold turkey" litter box switch. When you suddenly switch out the Litter-Robot for the old litter box, you're likely to have protest puddles and an unhappy cat. Instead, gradually make the old litter box less desirable by letting waste accumulate. Cats prefer a clean place to go, so this should motivate your cat to try the Litter-Robot. This works well in combination with the treats and catnip method mentioned above.

Leverage What They Know

The old litter box looks and smells familiar, so use that knowledge to teach your cat about the Litter-Robot. Gradually move the old litter box closer to the Litter-Robot (if you've placed them in different locations). Then, pour a scoop of the old litter on the new litter in the Litter-Robot, which will smell familiar to your cat. We recommend the bait-and-switch approach mentioned above, eventually removing the old litter box when it is soiled.

The Good Ol' Cardboard Box Approach

Cats love empty cardboard boxes! Try covering the Litter-Robot with the original cardboard box. Carefully cut an opening in the side of the box for the entryway and a notch in the bottom to access to the drawer. Leave the Litter-Robot unplugged while covered with the box. Don't worry, you won't have to scoop! Once you notice your cat has used the Litter-Robot, wait about 7 minutes for the waste to clump, then plug it in. The Litter-Robot will automatically perform a cleaning cycle (lasting about 2 ½ minutes), then unplug it again.

Stop Scooping Litter Today!