the product and the support I get from pre-purchase to after sales is the best I have experienced. 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ for sure ! Happy customer!

I have had my litter robot for one week now and I am in love with this product, with 2 indoor cats I was forever scooping litter but now I am free to spend more time with my babies and they also have clean litter all the time. Thank you cat evolution and Mary for your wonder information and constant contact has been one of the best customer service experience in my life, thank you once again.

Hi Mary and Ken, thank you both so much for your assistance in getting the F3 Pet Feeder set up today. It works like a dream. Bill is very happy with his new robot feeder friend.

I have had my 2 litter robots for over 18 months & with 6 cats they have made my life so much easier. But I really want to rave about the customer service. Mary is not only quick to reply, but so informative! I was having a glitch with my robot due to needing to replace the main board (due to age & amount of kitties). Even tho my 18 month warranty had just run out I thought there wasnt anything that could be done - I was very wrong. Mary was absolutely amazing to help try figure out the problem & not only that she came to my home & spent a few hours replacing all the bits I needed to replace for both the robots & explained everything that she was doing. I cant express how happy I am with the customer service - its A grade service & will recommend Mary to anyone & everyone!! Dont think twice about buying the litter robot from Cat Evolution - JUST DO IT You wont be disappointed at all!!!!! Thankyou Mary for everything :)

???? I have never encountered service as swift, courteous and thoughtful as that provided by you. You are to be commended for outstanding dedication to your customers, which I’m sure is a reflection of your pride in your products that, in my experience, cats love. ????

This is the best litter bin in the 45 years of owning cats. The guys at cat evolution are simply fantastic. I had some hiccups with my machine. Up and running with no problem. 5 star customer service always

Cat Evolution is one company I can deal with and not have a headache with! Which is very rare these days.

I’m wanting to say a HUGE Thank You for your brilliant customer service. I had so many questions before I purchased and all were answered promptly. My order arrived in record time and extremely well packed. My two Ragdolls love this machine. The minute it arrived they were in it. They now run to it when they hear it going so they can watch it going around ???? Thanks for everything x

Hi Mary. Thanks again for helping me today. You have been so kind helping us buy a cat robot but also after when we have had questions. Your care for your customers is so lovely and refreshing.

Your service is the second to none amazing and it's an absolute pleasure dealing with you every time.

I have had my litter robot for almost 3 years now and it was the best decision I ever made since i bought it. My cat loved it and she used it within a week that I got it. Also, I was able to save more on the clumping litter and I only need to change the bag once or twice a week. No more scooping and never will I go back to scooping again. So far, the only problem I had when it was not cycling properly but Mary from Catevolution was also quick to respond and helped fix the problem. Her service was second to none.

I did my replacement pinches and liner today. My goodness, the litter tray looks new again after a deep clean and fresh liner. Instructions were perfect. The pinch sensors were very rusted, they actually snapped when I pulled them out. So nice and fresh again!

Yesterday, I fitted the replacement DFI and went well. Found a video on YouTube which showed me how to do it. Took the opportunity to give the pinch detector a good clean as well. Some corrosion on them but the contact points were OK. The good news is the Litter Robot is now working as good as new. Thanks for your assistance.

Hi, just wanted to let you know, my hubby did a great job fitting all the parts and the machine is working great at this point. Thank you for all your help.

I have been using the litter robot since 2018 for my 2 cats and it is absolutely a necessity. Not only is the product a standout for quality the service from cat evolution cannot be topped. In the recent rain storms my litter robot sustained some water damage. I logged a support ticket over the Easter long weekend and the team were in touch immediately helping me trouble shoot my problems and get my robot back online. Do yourself a favour and get one of these amazing machines

Litter robot is as good as broken. Everytime we come to check on it it's stuck upside down, which has resulted in our cats peeing everywhere in the house whilst we are at work or asleep. Sent an email but was told to do numerous different things, all of which clearly have not fixed whatever the problem is. DO NOT BUY unless you want it to break after a year.

Just an update, we replaced the sensors and bingo it’s working again ? Thanks again for all your help and a fast fix.

Just letting you know we received the part and installed it. It is working perfectly now! Thanks again for your amazing customer support!

I really love your Bottle of Cleaner. Its a terrific product.

Hello there! I have two cats and one has used the litter robot once. It is still off currently but I am going to do as the book says and let the old litter get dirty so they both start to use it. I am excited for no more smelly litter boxes and hopefully my other cat starts using it!! Thanks for your email :) You have a great business I am so impressed with the instructions booklet too, the step by step on helping your cat transition etc. I have a Bengal and he likes playing in there lol! I hate the litter I have found though it’s soooo dusty so I think it will be trial and error. Definitely 5 stars :)