Mary was a delight to deal with. She was extremely helpful with setup of the robot. Great product too!!

Mary,thank you.You have been amazingly accessible and helpful.Much appreciated.

No more bending, no more scooping, no more odour---just an amazing product that not only does all the work for me, but also keeps our Russian Blue entertained when it rotates. I've tried several cat litter systems, both automatic and manual, and this is without a doubt the outright winner! The initial cost is very quickly offset by the regular savings on cat litter, and the back-up service is exceptional. I highly recommend this product and feel very fortunate that we now have an Australian distributor who offers free shipping.

We have five cats so cleaning up litter is big part of our day. We ordered two litter robots with steps and are amazed at how good they are. Our cats took just 4 days to start using them regularly and they LOVE to watch them rotate. The cat litter on this site is perfect for the machine and our cats prefer it over the old one. The litter robot has a wonderful blue night light so the cats can see what they are doing. We are now recommending them to everyone we know with a cat. Yes they are expensive at first but they are well worth it. We have more time to play with them instead of cleaning up! And the saleswoman is very helpful and goes out of her way to help you.

I had a slight issue with my Litter Robot not cycling after my cat exited the unit, and after every cycle, it would indicate that the drawer was full. I contacted Mary who responded almost immediately and provided a few helpful hints to try fix the problem. In the end, after having the unit unplugged for roughly one hour, then pressing the reset button seemed to solve the problem, I haven't had a problem since. Great product and even better customer service!

Everything as described!Very happy customers. Thank you for distributing this in Australia. Amazing customer service! Thank you Mary! Happy holidays from our cat family

Absolute fantastic product, no more bending 3 times a day to pick up litter, no more smelly rooms, no more frequent dirty work. Both rag doll cats love it, adopt it in a very short time. My only suggestion is to use premium litter with the robot for best result. Lastly, excellent customer support.

What a winner!!!! Nick named by friends the R2-D-Poo is awesome. We have two ragdolls that are indoor cats and the litter tray is in the laundry which is the back door entry. After a day at work or been out and when you open the door the smell was pretty nasty especially in warm weather. Not anymore!!!! Our cats took no time in using it both jumped in on the first day at home. Well worth spending the $$$ to get a great efficient product.

It arrived today, I must say I was concerned I'm buying such an expensive unit for litter but this email reassured me that I had made the right decision not only have I received a premium product but it arrived within 3 days within purchase plus the service provided with this email was above and beyond. In a word of faceless transactions you have made this a very positive experience thank you. Hopefully the unit prevents my fussy cat going to the toilet everywhere but the litter tray and I get to have a world of easy clean up too. Thanks again, really impressed

I purchased the Litter Robot in hopes that it would ease the litter duties of my 3 rescued kitties, and at first though there was hesitation i thought it was going to work. Unfortunately, we got close to the 90 day trial and it was clear that their personal choices was that of their previous litter and position. I contacted Mary and she was the standard of customer service that one hopes for, very accommodating and understanding, and helpful in the returns process. I had not used a courier service before, but once i found one that took this size package, they came and picked it up, easy. Refund was given after arrival back at their warehouse. I wish my cats had taken to it, but that i could get a refund is what made this great product stand out.

My Australian Mist ran straight up this tree as soon as I put it into place. He loves it and I love the stylish look. I have it place in my dining room so that he can perch up there like the king he is and not fuss too much around my dinner guests but feel included. Its been a huge success.

I waited a few months before buying this, weighing up the cost vs current expense and also the mess etc. I honestly am so pleased I got this, it’s so much easier and far less messy. There is a distinct difference to the smell in the house, I really can’t smell anything when I come through the door. The cats took to it straightaway, we put a couple of sprinkles of the old litter in there so they knew the smell. It’s not a noisy operation so the cats are not scared by the process of cleaning, in fact they seem mesmerised by it. Great purchase and the service from Mary has been exceptional!

Hi Mary.....well all good so far!!! I haven’t actually had to adjust anything yet. I think it may have been the litter was too heavy. Thank you so much again. I wasn’t aware of being able to buy parts I actually thought we’d have to buy a complete new Robot. You do your job well great customer support ????

Well after a couple of weeks of maybe I will and maybe I won’t, my 3 cats have now become accustomed to their new poo loo!! I have 2 seniors and a junior, ironically my senior girl who I thought would be the least interested was the first to adapt and the youngest the last!! I have already saved on kitty litter and my laundry no longer has that distinctive odour!! You need some patience with them. I did actually take away the manual box for a few days to create a bit of requirement for them to find a clean area to use. Expensive investment to start with, but when you live alone and travel a fair bit with work. This is the ultimate litter box!! I love it!

Once again Mary has come to the rescue, with her incredible knowlede and swift response. I was having trouble with my base, and Mary very quickly assessed the situation, did some trouble shooting, and came up with several options to get us automatic again in record time. Ultimately I decided to go for a refurbed base, at a super competitive price. Couldn't be happier with the service from Cat Evolution, and can't recommend highly enough!

Thank you for all your help your customer service has been second to none

The kitty robot is awesome and very easy to use. The only thing was my two senior 14 year old cats would not adjust to it, i think they're too old and stuck in their ways. Luckily we had the 90 day period to see if it was right. Cat evolution was very easy to deal with and were very helpful in allowing us to return the robot on a sunday.

I received cat tower jr last year. My cat love it.

Actually, I was always used to manual so I was very concerned about quality and durability, especially when people are inclined to stick to old fashioned way. I also had some not so good reviews on the web. I was convinced with buying a digital product so I secured my risk with the extended warranty. However, I am fortunate enough that I never had to claim it :)

It is worth of price. I must say their delivery was very fast and professional. She helped me in detail to make my decision that proved right. Thanks Mary