Cat Evolution is one company I can deal with and not have a headache with! Which is very rare these days.

I’m wanting to say a HUGE Thank You for your brilliant customer service. I had so many questions before I purchased and all were answered promptly. My order arrived in record time and extremely well packed. My two Ragdolls love this machine. The minute it arrived they were in it. They now run to it when they hear it going so they can watch it going around ???? Thanks for everything x

Hi Mary. Thanks again for helping me today. You have been so kind helping us buy a cat robot but also after when we have had questions. Your care for your customers is so lovely and refreshing.

Your service is the second to none amazing and it's an absolute pleasure dealing with you every time.

We love our Litter-Robot and highly recommend it to anyone with cats. We had a problem with the cycle not functioning properly, and Mary from CatEvolution was absolutely fantastic in helping us resolve the issue, and it is now functioning perfectly. The ongoing customer care and support is excellent. We cannot recommend CatEvolution enough

Thank you for all your help your customer service has been second to none

A week ago I finally invested in a Litter Robot... I feel like one of those snake oil salesman .... OMG it’s seriously life changing, with 4 cats, one being a big 9kg Bengal boy, I was cautious, thinking there may not be enough room for his size, trust me, he and his mates could have a party in there. Being time poor with running my own business, & a broken wrist since before Xmas (that was the deal breaker!) & me being the family pooper scooper, I agonized over justifying the cost, let me say, it’s been worth every bit of it, sanity saved, not scooping out poop twice a day on knees using the only good hand I’ve got, it’s been a godsend. A huge Thankyou to a friend for traveling before me & pretesting litters etc, it’s one of the best labour saving decisions I’ve possibly ever made. Litter Robot you rock. Did I mention it has a soft night light ????? & within two minutes of putting it in the space where the litter tray was, Babou the Bengal used it, within an hour all of them had used it just by showing them it was there. Cant speak Highly enough about this product, do your yourself a favour, don't wait too long, I should have bought one 18 Months ago, now saving for a second one

After having our kitten for a week I was already over scooping poop. Especially as he would seem to do one just as I was about to leave the house or in the middle of while I was cooking. After speaking to the breeder and reading so many positive reviews we decided to take the plunge. Our kitten took to it straight away with no issues what so ever. We had a little teething issue which was after a few days there was quite an odour coming from the machine. As it turned out it was the kind of litter we were using. I ordered the Cat Evolution Litter which is AMAZING! After giving the machine a good clean and starting from scratch with the new litter it has been odour free and I only have to empty once a week. This machine is worth its weight in gold. So easy to use, empty and clean. Heaps of great tutorials on youtube for tips on cleaning etc. I would highly recommend this product and the Cat Evolution Litter. I could never go back to a tray and scooping. Also thank you to Mary from Cat Evolution, her customer care is excellent!

Thank you Mary for helping me out on a Sunday and promptly resolving my problem (a faulty part replaced as part of the warranty). I am extremely grateful as it would have been very difficult for me to find time to sort out the issue during weekdays due to a demanding job. You don't see customer service like this anymore. Thanks again!

I bought the Litter Robot in 2017, as I was downgrading from a three-bedroom house in the country, to a 50sqm flat in the middle of the city. At that time we had three cats! And the oldest - Bunbury our big old man British Blue - suffered from advanced kidney disease (so lots of weeing. Lots.) A lot of research was done before committing to the Litter Robot, and while I had read through the FAQs and so was aware of potential concerns with large urine deposits, ultimately I decided it was the best option for our new life. And it was the perfect choice! The cats became accustomed to it within a week or so (transitioning from standard trays); the Robot could more than cope with Bunbury's toilet and the three cats - who would normally demand a tray each - all shared without a problem. This past Christmas, nearly two years later, our unit malfunctioned. The service from Mary at Cat Evolution has been wonderful. The problem was easily identified, and I was very happy to do the repair myself. Mary sent the parts, I followed the instructions, and hey presto - peace has been restored in the flat! I am very happy to recommend the Litter Robot to any feline family, it is such a civilised solution for a cat's toilette! che ers, Sandra, Cordelia, and Evie (vale Bunbury).

Received my Litter Robot along with a WiFi Connect kit. I opened the kit up to find a set of well documented and photographed instructions - it looked daunting, but actually it was very easy to follow, and in short order i was switching the power on, scanning the QR code and connecting to the litter Robot. It's been a week now and both my cats have taken to using the Litter Robot exclusively, they actually love watching it cycle, they watch it intently. I love not having to scoop every day, and the stats I'm getting from the mobile client are great, including alerts when it's time to empty the drawer. The support from the sales team has been great, the guides they give you before even shipping and the follow up afterwards is like customer service you don't often experience. Definitely 6 star experience and product as far as I'm concerned!

I have installed the new equipment and my litter robot is working beautifully again! Thank you so much for your help. Your quick replies with good information and advice were fantastic.

The litter robot arrived on Friday without issue. I sprinkled a bit of clumping litter into her tray on Wednesday (thanks for the tip on ALDI...could not believe how cheap it was) and just hours after setting it up, Luna started using her litter robot and the next day she completely abandoned the old (might I add dirty) litter box. Just wanted to thank you for all your help - really appreciate it. I have also told all my cat-owner-friends great things about the product and your website.

I have been meaning to message you about the litter. It is perfect for my sphynx kitten.

I have my mat and I love it. It works a treat.

I love my litter robot and have found the type of litter works great with my Sphinx kitten. Best investment!! Great service from you also. 5star service and product

Unfortunately we had an issue with the motor, but Mary had a new replacement one sent to us ASAP. The cats are very happy again. It was very easy to replace the new with the old. Great product. Cats love it and so do I. Thanks again for the very professional service.

After trying all different clay litters in all of the Litter Robots we have had over the years, this has been the best so far. It is also the only one that we will be buying in the future. The small balls are easy on our ragdolls paws and so far they have not been trapped in her paws like the other we have tried. The odour control is fantastic with no smell coming from the robot even after 1 week. I would highly recommend this product for anybody that needs a cat litter that works by trapping the smell in their Litter Robot.

Thnx again for all the advice, it was invaluable, I checked the sensors with phone camera they were working good I located the pinch sensors and they were corroded really bad I took them out and cleaned them with a steel brush got them shiny again and now the Light has stopped flashing every time I do a cycle!! ???? thnx again so much for your help this machine has really changed our lives!

The best money I’ve ever spent! It’s so good for busy people who don’t have a lot of time and the cats love having a fresh tray of litter to use each time. Super easy to set up and use and the customer service I’ve received from cat evolution is outstanding. Highly recommend purchasing the litter robot through these guys !!!!