???? I have never encountered service as swift, courteous and thoughtful as that provided by you. You are to be commended for outstanding dedication to your customers, which I’m sure is a reflection of your pride in your products that, in my experience, cats love. ????

Cat Evolution is one company I can deal with and not have a headache with! Which is very rare these days.

I’m wanting to say a HUGE Thank You for your brilliant customer service. I had so many questions before I purchased and all were answered promptly. My order arrived in record time and extremely well packed. My two Ragdolls love this machine. The minute it arrived they were in it. They now run to it when they hear it going so they can watch it going around ???? Thanks for everything x

Hi Mary. Thanks again for helping me today. You have been so kind helping us buy a cat robot but also after when we have had questions. Your care for your customers is so lovely and refreshing.

Your service is the second to none amazing and it's an absolute pleasure dealing with you every time.

We love our Litter-Robot and highly recommend it to anyone with cats. We had a problem with the cycle not functioning properly, and Mary from CatEvolution was absolutely fantastic in helping us resolve the issue, and it is now functioning perfectly. The ongoing customer care and support is excellent. We cannot recommend CatEvolution enough

Thank you for all your help your customer service has been second to none

A week ago I finally invested in a Litter Robot... I feel like one of those snake oil salesman .... OMG it’s seriously life changing, with 4 cats, one being a big 9kg Bengal boy, I was cautious, thinking there may not be enough room for his size, trust me, he and his mates could have a party in there. Being time poor with running my own business, & a broken wrist since before Xmas (that was the deal breaker!) & me being the family pooper scooper, I agonized over justifying the cost, let me say, it’s been worth every bit of it, sanity saved, not scooping out poop twice a day on knees using the only good hand I’ve got, it’s been a godsend. A huge Thankyou to a friend for traveling before me & pretesting litters etc, it’s one of the best labour saving decisions I’ve possibly ever made. Litter Robot you rock. Did I mention it has a soft night light ????? & within two minutes of putting it in the space where the litter tray was, Babou the Bengal used it, within an hour all of them had used it just by showing them it was there. Cant speak Highly enough about this product, do your yourself a favour, don't wait too long, I should have bought one 18 Months ago, now saving for a second one

After having our kitten for a week I was already over scooping poop. Especially as he would seem to do one just as I was about to leave the house or in the middle of while I was cooking. After speaking to the breeder and reading so many positive reviews we decided to take the plunge. Our kitten took to it straight away with no issues what so ever. We had a little teething issue which was after a few days there was quite an odour coming from the machine. As it turned out it was the kind of litter we were using. I ordered the Cat Evolution Litter which is AMAZING! After giving the machine a good clean and starting from scratch with the new litter it has been odour free and I only have to empty once a week. This machine is worth its weight in gold. So easy to use, empty and clean. Heaps of great tutorials on youtube for tips on cleaning etc. I would highly recommend this product and the Cat Evolution Litter. I could never go back to a tray and scooping. Also thank you to Mary from Cat Evolution, her customer care is excellent!

Thank you Mary for helping me out on a Sunday and promptly resolving my problem (a faulty part replaced as part of the warranty). I am extremely grateful as it would have been very difficult for me to find time to sort out the issue during weekdays due to a demanding job. You don't see customer service like this anymore. Thanks again!

Very happy with this item. Working well and easy to clean!

The water fountains are great, especially that you can just pick up and change the water and clean easily, without unplugging.

I love the clumping litter btw. It keeps everything so much cleaner. It makes an amazing difference.

Upgrade was reasonably simple for me, although it's long and involved enough I wouldn't recommend it to anyone who doesn't enjoy that type of activity. The instructions and video are perfect. App setup was actually one of the easiest I have setup before. (But my router has both enabled at once and I typically put all "smart" devices on 2.4ghz and reserve the 5ghz for mobile, so just prepared / avoided any issues). My cats are not yet 1 year, so they jumped in immediately and it was just a matter of reducing the frequency of cleaning their old litter box to convince them to stop using it as a sandpit and properly transition them (the older litter smell no doubt helped).

???? I have never encountered service as swift, courteous and thoughtful as that provided by you. You are to be commended for outstanding dedication to your customers, which I’m sure is a reflection of your pride in your products that, in my experience, cats love. ????

I have tried lots of different types of cat litter and this is by far the BEST. My cats love it. There is less dust, less mess and its very clean. Love this brand. Thank you!

Hello, we have success !!!!! Our litter robot is operating again ???????????? yay sooooo happy. Instructions were easy to follow and it was rather simple. Thankyou (DFI DIY repair)

The gate is working great, we have a cat that ‘sometimes uses the box otherwise the floor’ but when he does use the box he sprays litter everywhere this has seem to stop him now ????

Had a minor issue with the DFI a couple of weeks back after 3 years of fuss free cleaning. But the Cat Evolution team were very helpful in diagnosing and fixing the issue. I got the replacement part fairly quickly and the instructions on replacing the faulty part were very clear. Couldn’t recommend this company highly enough. Thank you very much!!

This litter robot is seriously the most important thing in my house because I work 12 hour shifts and it's nice to know my babies have somewhere clean to poop.