Cat Evolution is one company I can deal with and not have a headache with! Which is very rare these days.

I’m wanting to say a HUGE Thank You for your brilliant customer service. I had so many questions before I purchased and all were answered promptly. My order arrived in record time and extremely well packed. My two Ragdolls love this machine. The minute it arrived they were in it. They now run to it when they hear it going so they can watch it going around ???? Thanks for everything x

Hi Mary. Thanks again for helping me today. You have been so kind helping us buy a cat robot but also after when we have had questions. Your care for your customers is so lovely and refreshing.

Your service is the second to none amazing and it's an absolute pleasure dealing with you every time.

We love our Litter-Robot and highly recommend it to anyone with cats. We had a problem with the cycle not functioning properly, and Mary from CatEvolution was absolutely fantastic in helping us resolve the issue, and it is now functioning perfectly. The ongoing customer care and support is excellent. We cannot recommend CatEvolution enough

Thank you for all your help your customer service has been second to none

A week ago I finally invested in a Litter Robot... I feel like one of those snake oil salesman .... OMG it’s seriously life changing, with 4 cats, one being a big 9kg Bengal boy, I was cautious, thinking there may not be enough room for his size, trust me, he and his mates could have a party in there. Being time poor with running my own business, & a broken wrist since before Xmas (that was the deal breaker!) & me being the family pooper scooper, I agonized over justifying the cost, let me say, it’s been worth every bit of it, sanity saved, not scooping out poop twice a day on knees using the only good hand I’ve got, it’s been a godsend. A huge Thankyou to a friend for traveling before me & pretesting litters etc, it’s one of the best labour saving decisions I’ve possibly ever made. Litter Robot you rock. Did I mention it has a soft night light ????? & within two minutes of putting it in the space where the litter tray was, Babou the Bengal used it, within an hour all of them had used it just by showing them it was there. Cant speak Highly enough about this product, do your yourself a favour, don't wait too long, I should have bought one 18 Months ago, now saving for a second one

After having our kitten for a week I was already over scooping poop. Especially as he would seem to do one just as I was about to leave the house or in the middle of while I was cooking. After speaking to the breeder and reading so many positive reviews we decided to take the plunge. Our kitten took to it straight away with no issues what so ever. We had a little teething issue which was after a few days there was quite an odour coming from the machine. As it turned out it was the kind of litter we were using. I ordered the Cat Evolution Litter which is AMAZING! After giving the machine a good clean and starting from scratch with the new litter it has been odour free and I only have to empty once a week. This machine is worth its weight in gold. So easy to use, empty and clean. Heaps of great tutorials on youtube for tips on cleaning etc. I would highly recommend this product and the Cat Evolution Litter. I could never go back to a tray and scooping. Also thank you to Mary from Cat Evolution, her customer care is excellent!

Thank you Mary for helping me out on a Sunday and promptly resolving my problem (a faulty part replaced as part of the warranty). I am extremely grateful as it would have been very difficult for me to find time to sort out the issue during weekdays due to a demanding job. You don't see customer service like this anymore. Thanks again!

I bought the Litter Robot in 2017, as I was downgrading from a three-bedroom house in the country, to a 50sqm flat in the middle of the city. At that time we had three cats! And the oldest - Bunbury our big old man British Blue - suffered from advanced kidney disease (so lots of weeing. Lots.) A lot of research was done before committing to the Litter Robot, and while I had read through the FAQs and so was aware of potential concerns with large urine deposits, ultimately I decided it was the best option for our new life. And it was the perfect choice! The cats became accustomed to it within a week or so (transitioning from standard trays); the Robot could more than cope with Bunbury's toilet and the three cats - who would normally demand a tray each - all shared without a problem. This past Christmas, nearly two years later, our unit malfunctioned. The service from Mary at Cat Evolution has been wonderful. The problem was easily identified, and I was very happy to do the repair myself. Mary sent the parts, I followed the instructions, and hey presto - peace has been restored in the flat! I am very happy to recommend the Litter Robot to any feline family, it is such a civilised solution for a cat's toilette! che ers, Sandra, Cordelia, and Evie (vale Bunbury).

The cats have stopped using all their other trays & solely use the litter robot. Love it!

Our 3 Burmese cats have transitioned within 2 days I just put a small bit of their old soiled litter inside the LR on top of the new clumping litter. Showed each cat the LR. they took to it pretty much straightaway. After one day of them using it I turned it on and took away the old litter box. All good now for just over a wk. Its really good, no smell, no fuss and easy to empty and top up.

Just checking in to say a huge thank you for your help. All 3 cats took to the strange spaceship straight away AND it fits in their enclosure perfectly. Have absolutely zero regrets about the spend - it has truly taken away the only down side to cat ownership! Also, my children are very impressed with the cubby house it came in, I've turned it in to a sensory den for my Autistic 3 year old.

Mary has been amazing. My Litter Robot has had a sensor issue and she couldn’t of been more helpful regarding troubleshooting and getting a replacement base under warranty. Very happy with the product and the service.

We were lucky enough to have our hands on a reconditioned robot as soon as I enquired and it was basically brand new. Mary was really lovely and she thoroughly guided me on how to properly use, maintain the robot and how to transition our cats as smoothly as possible. My 3 cats have successfully transitioned to the new robot within 3 DAYS and I could not be any happier. Our ''Madam and Sirs'' are literally queuing up to use their litter robot. The robot is well built, easy to use and I have really considered it as one of the best invention and investment in pet products! NO MORE SCOOPING POOP AND SCRUBBING LITTER BOX EVERY WEEKEND!

Cat Evolution is a true evolution in terms of creative design and quality products. We are done with generic, cheap and tasteless pet products which we had no option but to buy from veterinary or wholesale pet shops! The Meyou Cat Bed is brilliantly designed, well made and very stylish. They fit in quite well with our furniture and we don't feel the need to rush into hiding it away whenever guests are over. Cat Evolution products may be more expensive than other products in the market, but they are worth every dollar! The fact that they are stylishly designed and well made from quality material makes them a class of their own and will last much longer. For our cat's needs, we do not have to look any further than Cat Evolution. We look forward to seeing new innovative products.

Cat Evolution is a true evolution in terms of creative design and quality products. We are done with generic, cheap and tasteless pet products which we had no option but to buy from veterinary or wholesale pet shops! The Felli Pet Bowls are brilliantly designed, well made and very stylish. They fit in quite well with our furniture and we don't feel the need to rush into hiding them away whenever guests are over. Cat Evolution products may be more expensive than other products in the market, but they are worth every dollar! The fact that they are stylishly designed and well made from quality material makes them a class of their own and will last much longer. For our cat's needs, we do not have to look any further than Cat Evolution. We look forward to seeing new innovative products.

Cat Evolution is a true evolution in terms of creative design and quality products. We are done with generic, cheap and tasteless pet products which we had no option but to buy from veterinary or wholesale pet shops! The Elevation Cat Tower is a versatile cat tree with minimal footprint and solid build. Our cat Loki did not even wait till we finished putting it up to claim it as his own! Cat Evolution products may be more expensive than other products in the market, but they are worth every dollar! The fact that they are stylishly designed and well made from quality material makes them a class of their own and will last much longer. For our cat's needs, we do not have to look any further than Cat Evolution. We look forward to seeing new innovative products.

After using it for 3 months, I can safely say I love the product. I cannot wait until I can add the wifi add-on.

We are going well with the litter robot. I have had to come around to a new way of thinking for the cat litter though. I have been using Aldi litter for the last few years but I don’t think it’s as suitable for this machine. At the end of the day why would I buy a top quality machine and have cheap litter in it?! So we have moved on to using half of the Aldi litter mixed with the trouble and trix litter. Once that has been used up I will be purchasing your litter. The cats have been doing well using it, there is one who has to run out to the lounge room when she hears the machine starting to see who used it ???? (nosey little bugger). I should imagine a large percentage of your clients wonder why they didn’t do it earlier, but I am glad I have done it now.