the product and the support I get from pre-purchase to after sales is the best I have experienced. 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ for sure ! Happy customer!

I have had my litter robot for one week now and I am in love with this product, with 2 indoor cats I was forever scooping litter but now I am free to spend more time with my babies and they also have clean litter all the time. Thank you cat evolution and Mary for your wonder information and constant contact has been one of the best customer service experience in my life, thank you once again.

Hi Mary and Ken, thank you both so much for your assistance in getting the F3 Pet Feeder set up today. It works like a dream. Bill is very happy with his new robot feeder friend.

I have had my 2 litter robots for over 18 months & with 6 cats they have made my life so much easier. But I really want to rave about the customer service. Mary is not only quick to reply, but so informative! I was having a glitch with my robot due to needing to replace the main board (due to age & amount of kitties). Even tho my 18 month warranty had just run out I thought there wasnt anything that could be done - I was very wrong. Mary was absolutely amazing to help try figure out the problem & not only that she came to my home & spent a few hours replacing all the bits I needed to replace for both the robots & explained everything that she was doing. I cant express how happy I am with the customer service - its A grade service & will recommend Mary to anyone & everyone!! Dont think twice about buying the litter robot from Cat Evolution - JUST DO IT You wont be disappointed at all!!!!! Thankyou Mary for everything :)

???? I have never encountered service as swift, courteous and thoughtful as that provided by you. You are to be commended for outstanding dedication to your customers, which I’m sure is a reflection of your pride in your products that, in my experience, cats love. ????

This is the best litter bin in the 45 years of owning cats. The guys at cat evolution are simply fantastic. I had some hiccups with my machine. Up and running with no problem. 5 star customer service always

Cat Evolution is one company I can deal with and not have a headache with! Which is very rare these days.

I’m wanting to say a HUGE Thank You for your brilliant customer service. I had so many questions before I purchased and all were answered promptly. My order arrived in record time and extremely well packed. My two Ragdolls love this machine. The minute it arrived they were in it. They now run to it when they hear it going so they can watch it going around ???? Thanks for everything x

Hi Mary. Thanks again for helping me today. You have been so kind helping us buy a cat robot but also after when we have had questions. Your care for your customers is so lovely and refreshing.

Your service is the second to none amazing and it's an absolute pleasure dealing with you every time.

Thank you so much for all the emails and follow up tips. Your customer service has been exceptional.

It’s works! I’m so excited! Thanks so much for all your help. The repair was very straightforward, I almost kept pace with the local video. I was very thankful we have magnetic screwdrivers as the screws would be difficult to extract from some places otherwise. But no special skills required, the video was very clear. Very clever to make a machine that can be repaired easily by the user.

Just letting you know I replaced the pinch sensors and the DFI and everything is working ok now . Thanks for your help .

Just to let you know that I have now replaced the DFI boards and covers and the pinch detectors as per instructions in the video and it all works perfectly again. Thank you so much for your help.

I use these they are great, like any filter in any kitty litter unit, we always give them a rinse with natural soap & water and put out in sun to dry and change with a dry one. When looses the charcoal we throw them but still using my original ones that come with the step kit, and the original one, we rinse weekly and replace with a dry one that is kept in a plastic bag, so far we have thrown away one, with 5 cats we clean out the tray every couple of days :) and the filter and tofu kitty litter replaced weekly - We love the Litter Robot and so do our cats

If you have a cat or two you need a Litter Robot. The convenience of just removing a bag 1-2 times a week and replacing it with a new one is fantastic. I use old Woolworths bags as fit well. Accumulated heaps over the years. Coles bags are too small. I use the cheapest clumping cat litter and it works fine. I used to have to buy move expensive cat litter for normal litter boxes as cheap litter would not work as well in these. Its an expensive outlay but find as I recycle Woolies bags and cheap litter it has paid for itself.

The replacement DFI sensor arrived last week, and the Connect upgrade arrived yesterday. I installed them both last night, and once again have a working Litter Robot. The cats are very happy (as are we ?) Thanks for all your assistance!

I wanted to let you know my cats have transitioned from cat genie to robot. Amazing took my older cat a day to use it but he got there ? they love it as do I. it’s so much quieter and quicker cleaning than the cat genie too. This robot is so much easier to clean. The cat genie was a dirty job when needed to be cleaned. Had to wear gloves whereas robot is so much better. And no smell either cat genie gave off a cooked poo smell sometimes ? I love this and so do my cats now. Best investment ever and my daughter was one who put me onto it and so glad she did!

This litter is great! I previously bought the Premium and Moshizon litters but this one is much better than the Premuim at clumping and is a better lighter colour definitely just as good as the Moshizon litter for odour control. I use in both a litter robot and a manual litter box. Have just reordered more by far my preferred option.

The robot arrived on Tuesday and I set it up when I got home that night. No sooner than I filled it up, one of the cats jumped into it straight away. This was no surprise as they had been using the previous one for about 10 years already. The new one looks very modern and has some fancy functions, none of which were on the original model. The night light is a great idea too (not that the cats had trouble using the old model). I also notice the new model is significantly quieter than my original robot. The buttons are larger and look to be sturdier as well. The original robot was a great innovation. The latest model takes it up to another level. Well with the investment (again!).