Mary was a delight to deal with. She was extremely helpful with setup of the robot. Great product too!!

Mary,thank you.You have been amazingly accessible and helpful.Much appreciated.

No more bending, no more scooping, no more odour---just an amazing product that not only does all the work for me, but also keeps our Russian Blue entertained when it rotates. I've tried several cat litter systems, both automatic and manual, and this is without a doubt the outright winner! The initial cost is very quickly offset by the regular savings on cat litter, and the back-up service is exceptional. I highly recommend this product and feel very fortunate that we now have an Australian distributor who offers free shipping.

We have five cats so cleaning up litter is big part of our day. We ordered two litter robots with steps and are amazed at how good they are. Our cats took just 4 days to start using them regularly and they LOVE to watch them rotate. The cat litter on this site is perfect for the machine and our cats prefer it over the old one. The litter robot has a wonderful blue night light so the cats can see what they are doing. We are now recommending them to everyone we know with a cat. Yes they are expensive at first but they are well worth it. We have more time to play with them instead of cleaning up! And the saleswoman is very helpful and goes out of her way to help you.

I had a slight issue with my Litter Robot not cycling after my cat exited the unit, and after every cycle, it would indicate that the drawer was full. I contacted Mary who responded almost immediately and provided a few helpful hints to try fix the problem. In the end, after having the unit unplugged for roughly one hour, then pressing the reset button seemed to solve the problem, I haven't had a problem since. Great product and even better customer service!

Everything as described!Very happy customers. Thank you for distributing this in Australia. Amazing customer service! Thank you Mary! Happy holidays from our cat family

Absolute fantastic product, no more bending 3 times a day to pick up litter, no more smelly rooms, no more frequent dirty work. Both rag doll cats love it, adopt it in a very short time. My only suggestion is to use premium litter with the robot for best result. Lastly, excellent customer support.

What a winner!!!! Nick named by friends the R2-D-Poo is awesome. We have two ragdolls that are indoor cats and the litter tray is in the laundry which is the back door entry. After a day at work or been out and when you open the door the smell was pretty nasty especially in warm weather. Not anymore!!!! Our cats took no time in using it both jumped in on the first day at home. Well worth spending the $$$ to get a great efficient product.

It arrived today, I must say I was concerned I'm buying such an expensive unit for litter but this email reassured me that I had made the right decision not only have I received a premium product but it arrived within 3 days within purchase plus the service provided with this email was above and beyond. In a word of faceless transactions you have made this a very positive experience thank you. Hopefully the unit prevents my fussy cat going to the toilet everywhere but the litter tray and I get to have a world of easy clean up too. Thanks again, really impressed

I purchased the Litter Robot in hopes that it would ease the litter duties of my 3 rescued kitties, and at first though there was hesitation i thought it was going to work. Unfortunately, we got close to the 90 day trial and it was clear that their personal choices was that of their previous litter and position. I contacted Mary and she was the standard of customer service that one hopes for, very accommodating and understanding, and helpful in the returns process. I had not used a courier service before, but once i found one that took this size package, they came and picked it up, easy. Refund was given after arrival back at their warehouse. I wish my cats had taken to it, but that i could get a refund is what made this great product stand out.

I absolutely love my cat robot and the ongoing customer service I have received from Cat Evolution. They go above and beyond. The litter is also the best I have tried in terms of odour control and not leaving a trail of litter outside the box. My cats are happy, I’m happy, and my partner who doesn’t really like cats is happy having my two inside the house now. A huge relief!

I absolutely love my cat robot and the ongoing customer service I have received from Cat Evolution. They go above and beyond. The litter is also the best I have tried in terms of odour control and not leaving a trail of litter outside the box. My cats are happy, I’m happy, and my partner who doesn’t really like cats is happy having my two inside the house now. A huge relief!

The Litter-Robot is the best buy ever! It took only three days to transfer our two girls across. The change was big for them as the location of the litter box as well as well as the cat litter material changed. We just left it turned off for a few days and mixed some used crystals into the clumping clay and they worked it out in no time. We have a LARGE Selkirk Rex and a slim and light Devon Rex. The Devo has high attitude so when she gave it a paws up we knew we had a winner. They love the permanently clean box. Markedly little debris coming out on their feet too.

The Litter Robot is absolutely amazing! Best cat litter tray invented!!! Have posted it on FB messages to friends!

Hi I recently purchased the litter robot and it’s the best investment I have gotten for a cat.. so easy to use. My cat loves it even though at the start she was playing with it . She always used to go in and then get out, wait for the timer then jump back and or watch it rotate. Thank you so much :-)

Robot returned. It has been an efficient and smooth process. We really appreciate your thorough communication. It was great service. Thank you.

I have to contact you all straight away. 10 hours with the robot set up and it’s in full use. 3 devons ( 1 is pregnant ) all using it. Switch from paper to clumping no issues. I think I’m in love with a robot!!

My cats love it! The kitten got straight in and used it. The adolescent cat was a bit cautious but only for a day.

Litter robot has saved us so much time, it's hygienic and our house smells so much better. It took a few weeks for our 2 cats to transition to the litter robot, they were previously on pellets. They love the texture of the clumping clay and walking in fresh litter each time they need to go toilet. What we found helpful was prior to using the robot we took it out of the box but did not remove the bag. Our cats can be somewhat easily scared, so it helped that they were able to explore the robot this way before the big reveal. We and our cats are happy, it's a big investment but we will never look back as it's worth every cent.

So far amazing! Chaos was using it in less than 4 days. Day 1 he was so terrified I thought I could have made a bad decision but by the 3rd evening he was exploring it and day 4 I added litter and he used it immediately. So far my only dislike is plastic waste bags but I’m hoping to get biodegradable bags instead