I have had my litter robot for one week now and I am in love with this product, with 2 indoor cats I was forever scooping litter but now I am free to spend more time with my babies and they also have clean litter all the time. Thank you cat evolution and Mary for your wonder information and constant contact has been one of the best customer service experience in my life, thank you once again.

Hi Mary and Ken, thank you both so much for your assistance in getting the F3 Pet Feeder set up today. It works like a dream. Bill is very happy with his new robot feeder friend.

I have had my 2 litter robots for over 18 months & with 6 cats they have made my life so much easier. But I really want to rave about the customer service. Mary is not only quick to reply, but so informative! I was having a glitch with my robot due to needing to replace the main board (due to age & amount of kitties). Even tho my 18 month warranty had just run out I thought there wasnt anything that could be done - I was very wrong. Mary was absolutely amazing to help try figure out the problem & not only that she came to my home & spent a few hours replacing all the bits I needed to replace for both the robots & explained everything that she was doing. I cant express how happy I am with the customer service - its A grade service & will recommend Mary to anyone & everyone!! Dont think twice about buying the litter robot from Cat Evolution - JUST DO IT You wont be disappointed at all!!!!! Thankyou Mary for everything :)

???? I have never encountered service as swift, courteous and thoughtful as that provided by you. You are to be commended for outstanding dedication to your customers, which I’m sure is a reflection of your pride in your products that, in my experience, cats love. ????

This is the best litter bin in the 45 years of owning cats. The guys at cat evolution are simply fantastic. I had some hiccups with my machine. Up and running with no problem. 5 star customer service always

Cat Evolution is one company I can deal with and not have a headache with! Which is very rare these days.

I’m wanting to say a HUGE Thank You for your brilliant customer service. I had so many questions before I purchased and all were answered promptly. My order arrived in record time and extremely well packed. My two Ragdolls love this machine. The minute it arrived they were in it. They now run to it when they hear it going so they can watch it going around ???? Thanks for everything x

Hi Mary. Thanks again for helping me today. You have been so kind helping us buy a cat robot but also after when we have had questions. Your care for your customers is so lovely and refreshing.

Your service is the second to none amazing and it's an absolute pleasure dealing with you every time.

We love our Litter-Robot and highly recommend it to anyone with cats. We had a problem with the cycle not functioning properly, and Mary from CatEvolution was absolutely fantastic in helping us resolve the issue, and it is now functioning perfectly. The ongoing customer care and support is excellent. We cannot recommend CatEvolution enough

Sadly very disappointed- the little is very expensive and leaves dust paw prints all over the house. On top of this it doesn’t clump soft stool well - meaning they get stuck on the top of the robot and I’ve had to scoop and wipe off repeatedly. Wouldn’t purchase again. Love the robot, hate the litter

This is a game changer! My 2 cats took to it easily after following your tips on how to transition. Wish I'd purchased sooner. Would highly recommend for any cat owner...

Bought this for my two Sphynx girls, as one is a height lover and I was struggling to get something high enough in my rental. Alhough it is very expensive, the quality of this product is amazing. It surpassed my expectations and I did not expect it to be as good or sturdy, so was pleasantly surprised. I was able to put it together and tension it by myself, as I didn't want to wait for someone to help me. I did need an extension, which was perfect. I was happy that it came with the two shelves, five steps and bowl holder (although we're not using the bowl holder). My girls both love it, and enjoy hanging out on the top shelf. A friend did help me slightly reposition the tower and commented how how great it looked. A fabulous product that I'm so glad I bought. Thank you!

Good product, and my cats enjoy drinking out of it. Only thing I don't love about it is that it is difficult to see the water level. It is easy to take apart and clean, super easy to replace the filter.

Bought this to have a second water fountain at home. I love the design and the window at the front makes it easy to see water level. Easy to take apart to rinse, and filters are easy to replace. My cats love the shape of the spout. If I have to replace the other fountain at home, I will getting another of these.

All Done! The cats remain happy (basically no change for them as I've kept them using the globe as you suggested) and I'm ecstatic because I'm not in there every few hours rotating the globe! Thanks so much for helping me get this thing sorted in a relatively short time frame - I truly appreciate it.

I have fixed it! Yay! Worked first go. Yay we have our cat toilet back! Thanks again for the parts and all your help.

THANK YOU! The litter robot is working like a charm once again, I cannot thank you enough for the support provided in getting the robot back to life!

Just wanted to say thanks for sending the part and all your help. Everything seems to be going well. Instructions were clear and great, it took a little time mainly because I was scared of breaking it but am glad that I was able to fix it myself.

My cat Pepper is already using the litter robot. She didnt want to use it at first but then I follow the tips, stop cleaning the old tray and giving her treat to get in the litter robot, everything is good now.