the product and the support I get from pre-purchase to after sales is the best I have experienced. 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ for sure ! Happy customer!

I have had my litter robot for one week now and I am in love with this product, with 2 indoor cats I was forever scooping litter but now I am free to spend more time with my babies and they also have clean litter all the time. Thank you cat evolution and Mary for your wonder information and constant contact has been one of the best customer service experience in my life, thank you once again.

Hi Mary and Ken, thank you both so much for your assistance in getting the F3 Pet Feeder set up today. It works like a dream. Bill is very happy with his new robot feeder friend.

I have had my 2 litter robots for over 18 months & with 6 cats they have made my life so much easier. But I really want to rave about the customer service. Mary is not only quick to reply, but so informative! I was having a glitch with my robot due to needing to replace the main board (due to age & amount of kitties). Even tho my 18 month warranty had just run out I thought there wasnt anything that could be done - I was very wrong. Mary was absolutely amazing to help try figure out the problem & not only that she came to my home & spent a few hours replacing all the bits I needed to replace for both the robots & explained everything that she was doing. I cant express how happy I am with the customer service - its A grade service & will recommend Mary to anyone & everyone!! Dont think twice about buying the litter robot from Cat Evolution - JUST DO IT You wont be disappointed at all!!!!! Thankyou Mary for everything :)

???? I have never encountered service as swift, courteous and thoughtful as that provided by you. You are to be commended for outstanding dedication to your customers, which I’m sure is a reflection of your pride in your products that, in my experience, cats love. ????

This is the best litter bin in the 45 years of owning cats. The guys at cat evolution are simply fantastic. I had some hiccups with my machine. Up and running with no problem. 5 star customer service always

Cat Evolution is one company I can deal with and not have a headache with! Which is very rare these days.

I’m wanting to say a HUGE Thank You for your brilliant customer service. I had so many questions before I purchased and all were answered promptly. My order arrived in record time and extremely well packed. My two Ragdolls love this machine. The minute it arrived they were in it. They now run to it when they hear it going so they can watch it going around ???? Thanks for everything x

Hi Mary. Thanks again for helping me today. You have been so kind helping us buy a cat robot but also after when we have had questions. Your care for your customers is so lovely and refreshing.

Your service is the second to none amazing and it's an absolute pleasure dealing with you every time.

I received the new parts earlier today and installed them without issue, so far the robot seems to be working like brand new! Thanks for all of your assistance, hopefully I don’t have any more issues anytime soon but if anything pops up I feel better knowing there is an excellent customer service team ready to help!

We have received our base and all is in working order again! Thank you very much for the awesome service and speedy repair of our base. I have noted the extra cleaning and maintenance tips for the future.

Fast delivery, Great communication, Best customer service as always. Simply fixed the litter robot. Thank you!

One of our cats (who also needs the special food carefully mashed or she'll vomit) refused to share litter boxes with the other cat or use a dirty litter box. Instead, she started peeing around the house (including right on our bed while I was lying in it). So we moved her to the garage. After much research, I bought the litter robot. We left the problem cat in the garage with the robot and followed the training instructions. When she was fully acclimated, we moved the robot inside. Now the robot is her special always clean private litter box (the other cat won't use it). And yes, this is a highly first world problem and response to a problem. But the cat is family, and we like her, despite the peeing and vomiting. And sending her back to the RSPCA would've been sad. So at least we solved the litter box problem. By the way, the robot just fine though I couldn't figure out the app.

Thank you to Mary and Ken for their quick, courteous, reassuring and helpful responses. Your customer service is one of the best and I am very impressed and thankful. I purchased the Litter Robot via presale after thinking about it for almost a year and after looking at dozens of reviews, blogs and videos. For me, it was a big commitment and one of the biggest online purchases I've ever done. When the highly awaited Litter Robot arrived, it was super easy to set up (no 'real' set up required), learn the controls and my two cats took to it almost immediately. I am super happy with my new Litter Robot and overall very impressed with Cat Evolution (from presale, update emails, customer service, delivery and the Litter Robot itself).

I just wanted to let you know that we have 100% transitioned our 3 cats to the litter robot and we couldn't be happier! It took about a week, no accidents or confusion - their other trays just got left unused once we didn't clean them regularly (2 days maybe?) Having a clean odourless litter tray has stopped any soiling other than in the robot and they seem to be getting on a lot better now without territory disputes! The clay clumping litter you recommended is much cheaper and more effective and we use less. And we don't have any more family arguments about emptying litter trays :) Thank you for your exemplary customer service - I really appreciated the phone call and emails. Purchasing the litter-robot III Connect has been LIFE CHANGING for our family.

Tthe base has arrived and seems to be working well. Thanks soo much for all your help. It’s very rare these days, to come across a company so helpful and efficient

I just wanted to thank you for help, the parts arrived today and I have just finished fitting them. I can say it seems to be working perfect again. Again thank you for your outstanding customer service

My cats love their new litter robot! Transition has been nice and easy in spite of it being set up in a different location from previous litter box (a little too large for that space) my kitten was climbing into everything she could before it was even assembled and spent about ten minutes digging around once there was some litter in there. More surprising was my fussy seventeen year old, who has previously struggled with enclosed litter boxes and has arthritis, absolutely loves it! I think I'll be getting the fence and litter trapping mat to help with some of the flicking (I also bought the stairs) but both of my fur babies are diggers and one likes to leap from the entrance over the stairs in a single bound haha Thanks to Mary for keeping me constantly updated on my order and all the helpful tips and info! It's great to find a true professional and cat lover who really understands what they're selling!

Fixed! Amazing. Those videos are sooo helpful. You just need a few basic tools.