the product and the support I get from pre-purchase to after sales is the best I have experienced. 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ for sure ! Happy customer!

I have had my litter robot for one week now and I am in love with this product, with 2 indoor cats I was forever scooping litter but now I am free to spend more time with my babies and they also have clean litter all the time. Thank you cat evolution and Mary for your wonder information and constant contact has been one of the best customer service experience in my life, thank you once again.

Hi Mary and Ken, thank you both so much for your assistance in getting the F3 Pet Feeder set up today. It works like a dream. Bill is very happy with his new robot feeder friend.

I have had my 2 litter robots for over 18 months & with 6 cats they have made my life so much easier. But I really want to rave about the customer service. Mary is not only quick to reply, but so informative! I was having a glitch with my robot due to needing to replace the main board (due to age & amount of kitties). Even tho my 18 month warranty had just run out I thought there wasnt anything that could be done - I was very wrong. Mary was absolutely amazing to help try figure out the problem & not only that she came to my home & spent a few hours replacing all the bits I needed to replace for both the robots & explained everything that she was doing. I cant express how happy I am with the customer service - its A grade service & will recommend Mary to anyone & everyone!! Dont think twice about buying the litter robot from Cat Evolution - JUST DO IT You wont be disappointed at all!!!!! Thankyou Mary for everything :)

???? I have never encountered service as swift, courteous and thoughtful as that provided by you. You are to be commended for outstanding dedication to your customers, which I’m sure is a reflection of your pride in your products that, in my experience, cats love. ????

This is the best litter bin in the 45 years of owning cats. The guys at cat evolution are simply fantastic. I had some hiccups with my machine. Up and running with no problem. 5 star customer service always

Cat Evolution is one company I can deal with and not have a headache with! Which is very rare these days.

I’m wanting to say a HUGE Thank You for your brilliant customer service. I had so many questions before I purchased and all were answered promptly. My order arrived in record time and extremely well packed. My two Ragdolls love this machine. The minute it arrived they were in it. They now run to it when they hear it going so they can watch it going around ???? Thanks for everything x

Hi Mary. Thanks again for helping me today. You have been so kind helping us buy a cat robot but also after when we have had questions. Your care for your customers is so lovely and refreshing.

Your service is the second to none amazing and it's an absolute pleasure dealing with you every time.

DFI installed! The Robot is working perfectly. Thank you again for the 10/10 help!

Best purchase ever! My 2 cats started using the litter robot immediately and we haven’t looked back. The help and tips provided from cat evolution are beyond amazing and you can tell they go above and beyond for their customers to make sure they are happy. The machine was simply to set up just plug in and set up the app and have had no issues at all so far. Worth every penny!

The cats have taken to the new one with no trouble at all. Everyone is happy. What a pity you can't put me down for six stars, Valma and I reckon the Litter Robot ranks high up the list of human inventions close to the wheel.

Thank you for the links and reminders! BTW so incredibly ECSTATIC with our purchase - you changed the last 15 years of my life - all I need now is a dishwasher and I will be set. Its amazing. We stand and watch it!

Thank you so much for your fast response! The magic eraser trick fixed it – I’ve tested the robot out thoroughly last night and today, and it hasn’t errored once. Thank you for your help ?

This is hands-down the worst litter we have tried - and we’ve been through many types over the years. We found that it did not cut the odour at all - if anything, it exacerbated it - and it became sludgy in the Litter-Robot. The sludge was getting stuck to the rubber even during cycles, which mean the tray was in effect still dirty as far as our cats were concerned. As a result of both the smell and the sludge, our cats started going to the toilet outside the Litter-Robot. So it’s back to Moshizon for us.

I much prefer the Tofu litter now - it really cuts out the smell and the interior doesn't get dirty as it does with the Premium Clay litter

Thank you so much for your help with this! I’ve given it a week since I cleaned them to make sure it’s fine and it’s cycling perfectly ??? NOTE hard rub with a dry chunk of Magic Eraser to remove any dark wear marks may resolve the issue for this part!

The robot itself is awesome... but the massive delays and nil stock of the carbon filters is ridiculous. So disappointed after the huge expense in purchasing the robot to have this area in sales let us down! The smell from the tray is gross, and getting this whiff when we enter our home after working all day is awful! Kind of defeats the purpose of why we purchased the robot!

Water fountain looks great and is very quiet. But rated only two stars because of what i consider a design flaw. If there is a power outage / the pump is not operational and there is no access to water in the fountain. As a result this water fountain should not be the only water available for pet access.