Mary was a delight to deal with. She was extremely helpful with setup of the robot. Great product too!!

Mary,thank you.You have been amazingly accessible and helpful.Much appreciated.

No more bending, no more scooping, no more odour---just an amazing product that not only does all the work for me, but also keeps our Russian Blue entertained when it rotates. I've tried several cat litter systems, both automatic and manual, and this is without a doubt the outright winner! The initial cost is very quickly offset by the regular savings on cat litter, and the back-up service is exceptional. I highly recommend this product and feel very fortunate that we now have an Australian distributor who offers free shipping.

We have five cats so cleaning up litter is big part of our day. We ordered two litter robots with steps and are amazed at how good they are. Our cats took just 4 days to start using them regularly and they LOVE to watch them rotate. The cat litter on this site is perfect for the machine and our cats prefer it over the old one. The litter robot has a wonderful blue night light so the cats can see what they are doing. We are now recommending them to everyone we know with a cat. Yes they are expensive at first but they are well worth it. We have more time to play with them instead of cleaning up! And the saleswoman is very helpful and goes out of her way to help you.

I had a slight issue with my Litter Robot not cycling after my cat exited the unit, and after every cycle, it would indicate that the drawer was full. I contacted Mary who responded almost immediately and provided a few helpful hints to try fix the problem. In the end, after having the unit unplugged for roughly one hour, then pressing the reset button seemed to solve the problem, I haven't had a problem since. Great product and even better customer service!

Everything as described!Very happy customers. Thank you for distributing this in Australia. Amazing customer service! Thank you Mary! Happy holidays from our cat family

Absolute fantastic product, no more bending 3 times a day to pick up litter, no more smelly rooms, no more frequent dirty work. Both rag doll cats love it, adopt it in a very short time. My only suggestion is to use premium litter with the robot for best result. Lastly, excellent customer support.

What a winner!!!! Nick named by friends the R2-D-Poo is awesome. We have two ragdolls that are indoor cats and the litter tray is in the laundry which is the back door entry. After a day at work or been out and when you open the door the smell was pretty nasty especially in warm weather. Not anymore!!!! Our cats took no time in using it both jumped in on the first day at home. Well worth spending the $$$ to get a great efficient product.

It arrived today, I must say I was concerned I'm buying such an expensive unit for litter but this email reassured me that I had made the right decision not only have I received a premium product but it arrived within 3 days within purchase plus the service provided with this email was above and beyond. In a word of faceless transactions you have made this a very positive experience thank you. Hopefully the unit prevents my fussy cat going to the toilet everywhere but the litter tray and I get to have a world of easy clean up too. Thanks again, really impressed

I purchased the Litter Robot in hopes that it would ease the litter duties of my 3 rescued kitties, and at first though there was hesitation i thought it was going to work. Unfortunately, we got close to the 90 day trial and it was clear that their personal choices was that of their previous litter and position. I contacted Mary and she was the standard of customer service that one hopes for, very accommodating and understanding, and helpful in the returns process. I had not used a courier service before, but once i found one that took this size package, they came and picked it up, easy. Refund was given after arrival back at their warehouse. I wish my cats had taken to it, but that i could get a refund is what made this great product stand out.

I purchased the Litter Robot III and the Premium Clumping Cat Litter as a gift for my wife (and cat). The product itself is absolutely fantastic. Yes, the cost is on the high side, but the more I see it work, the more I find it was well worth it. I have to say that there was a problem when the product was delivered. I have to say that the customer service was better than i have experienced with any other company. I am very impressed with the product and especially with Cat Evolution. We will certainly be using Cat Evolution from now with purchasing consumables and any new product we would like. Highly recommended, Thanks Mary & Shadow.

This robot is incredible! I have two rescue cats that are almost 3 years old, Flynn is very adventurous and Lilo is timid and scared of pretty much everything! ???? The delivery was so quick and easy, the set up was simple and it was good to have the manuals and information on hand with everything you need to know. It is handy that the Litter Robot arrives all set up is a life saver as I have trouble assembling things correctly so thank you for that! ???? I took the previous litter box out and replaced it with the Robot and they had no problem exploring it and sitting in it (not doing anything at first). I put a scoop of old litter in there and catnip. It is recommended to keep the unit off for a few days but I couldn't wait to see it in action with a cycle, the cats did not run away but was interested and kept looking inside which was a bonus! I purchased the ramp, fence, 3 carbon filters, 100 litter liners and the 3 year warranty accessory pack which is so awesome! It has not been 24 hours of having it and they are using it, they are happy and have a clean bed of litter each time. If you can add the accessory pack into your order DO IT! athe ramp is a gentle easy entry and catches the litter very well. I need to sweep each day just around it with a half brush but that is not a problem! The night light works and it is comforting to know they can see properly. The price is hefty but it is so worth it! I don't have to scoop anymore and can spend time loving my rescues! The customer service from Mary and lovely Shadow is impeccable and I am so happy with my purchase (thank goodness for after pay!) Please get a Litter Robot if you can afford it, I've had this for almost a year and I am so excited for them to use it forever! ????????????

I always recommend your company and the litter robot to my friends. Great customer service, and fantastic little device.

We received our second litter robot yesterday and our furbabies are over the moon. Thanks so much for all your help :-)

I never write reviews but the robot has changed my life with 2 cats. Does absolutely everything it says it does and my cats took to it immediately. Both of my cats are young so I figure I am going to get good value for my investment. Have had the robot for about 6months now and have had zero problems with it. A quality piece of equipment.

I am very happy with the unit and would recommend it to anyone with multiple cats

So I rang today to see about fixing my robot, and the lady I spoke to was amazing (Sorry I didn't ask your name). Spent nearly 30 min helping me and we found out it was ALL MY FAULT lol...... She was so wonderful with her patience. I cant thank you enough.

A couple years ago we got two lovely cats for our kids for Christmas. They quickly became members of our family and were loved by all. We found out we were having a third child a couple years later and after we had our baby life was so overwhelming taking care of three kids and 2 cats. The most overwhelming thing with taking care of two cats and constantly having to change the litter box. We decided to find the cats a new home and my mom said don’t get rid of the cats my friends keep talking about this litter robot. It changed their lives. She said she wanted to purchase it for me. We gave it a go and oh man it did just that. It has changed our lives as cat owners! We are such happy cat owners and I really think it’s because of our cat robot! Thanks for such a great product. Also this product is perfect for us. We live in the city, going outside isn’t an option for our cats. The vet suggested we get 3 litter boxes who has space for that? Yuck! The robot is big but not as big as 3 litter boxes. It’s worth it

My cat Satchmo still loves the cat tree I bought off you. He is in it all the time ????

The robot is going great! All cats started using it really quickly.