the product and the support I get from pre-purchase to after sales is the best I have experienced. 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ for sure ! Happy customer!

I have had my litter robot for one week now and I am in love with this product, with 2 indoor cats I was forever scooping litter but now I am free to spend more time with my babies and they also have clean litter all the time. Thank you cat evolution and Mary for your wonder information and constant contact has been one of the best customer service experience in my life, thank you once again.

Hi Mary and Ken, thank you both so much for your assistance in getting the F3 Pet Feeder set up today. It works like a dream. Bill is very happy with his new robot feeder friend.

I have had my 2 litter robots for over 18 months & with 6 cats they have made my life so much easier. But I really want to rave about the customer service. Mary is not only quick to reply, but so informative! I was having a glitch with my robot due to needing to replace the main board (due to age & amount of kitties). Even tho my 18 month warranty had just run out I thought there wasnt anything that could be done - I was very wrong. Mary was absolutely amazing to help try figure out the problem & not only that she came to my home & spent a few hours replacing all the bits I needed to replace for both the robots & explained everything that she was doing. I cant express how happy I am with the customer service - its A grade service & will recommend Mary to anyone & everyone!! Dont think twice about buying the litter robot from Cat Evolution - JUST DO IT You wont be disappointed at all!!!!! Thankyou Mary for everything :)

???? I have never encountered service as swift, courteous and thoughtful as that provided by you. You are to be commended for outstanding dedication to your customers, which I’m sure is a reflection of your pride in your products that, in my experience, cats love. ????

This is the best litter bin in the 45 years of owning cats. The guys at cat evolution are simply fantastic. I had some hiccups with my machine. Up and running with no problem. 5 star customer service always

Cat Evolution is one company I can deal with and not have a headache with! Which is very rare these days.

I’m wanting to say a HUGE Thank You for your brilliant customer service. I had so many questions before I purchased and all were answered promptly. My order arrived in record time and extremely well packed. My two Ragdolls love this machine. The minute it arrived they were in it. They now run to it when they hear it going so they can watch it going around ???? Thanks for everything x

Hi Mary. Thanks again for helping me today. You have been so kind helping us buy a cat robot but also after when we have had questions. Your care for your customers is so lovely and refreshing.

Your service is the second to none amazing and it's an absolute pleasure dealing with you every time.

I much prefer the Tofu litter now - it really cuts out the smell and the interior doesn't get dirty as it does with the Premium Clay litter

Thank you so much for your help with this! I’ve given it a week since I cleaned them to make sure it’s fine and it’s cycling perfectly ??? NOTE hard rub with a dry chunk of Magic Eraser to remove any dark wear marks may resolve the issue for this part!

The robot itself is awesome... but the massive delays and nil stock of the carbon filters is ridiculous. So disappointed after the huge expense in purchasing the robot to have this area in sales let us down! The smell from the tray is gross, and getting this whiff when we enter our home after working all day is awful! Kind of defeats the purpose of why we purchased the robot!

Water fountain looks great and is very quiet. But rated only two stars because of what i consider a design flaw. If there is a power outage / the pump is not operational and there is no access to water in the fountain. As a result this water fountain should not be the only water available for pet access.

Some feedback on fitting the cat sensor, DIY style! I found the repair guide rather complicated. I ended up using a pair of pliers to hold the nut, while I unscrewed the foot. I then put a screw into a flattened cardboard box, and sat the foot on the screw then pressed the unit down so the bolt came through, then did the nut up finger tight, before using the pliers to bring the bolt through the nut 2-3 threads as per the picture. Much easier than the instructions! :)

I have had these on order for so many months. My cat is hating the smell coming from the box, so I have to get rid of the bags as soon as she does no 2. She is starting to use the other cat litter and also the bath. Surely there is a time on when these will come, or stop selling the cat evolution. The smell is so bad after she has been.

The communication was great from day one. The litter robot was great but such a shame our kitten didn’t leave it alone and jumped in to play every cycle and made a mess! It was such a time saver. Will definitely be something we consider again when our kitten is a bit older (and hopefully less mischievous!). The 90 day return policy made the return process a breeze.

Just wanted to say thank you for your help, part has been fitted and working perfect, back in buisness!!

Just wanted to say thank you for your help, part has been fitted and working perfect, back in buisness!!

Hi, my cat Moss has taken to it from day one! He is still very curious and watches the machine like a hawk during the cleaning cycle but other than that everything has been great. Thank you for the information, 5 stars all around!