Could you please advise when the carbon filters for the robot 3 will be available again!
We purchased the robot last year, and have such difficulty in purchasing these from you as they are never available.
Our cats wont go near the robot unless we completely empty the tray after every poo, and if we don't empty the tray, the cats do their business on the floor.
This kind of defeats the purpose of why we purchased the robot, not to mention the mess that we have to clean up when we come home from work!
Not really impressed to be honest, it’s become more work than a usual kitty tray! ( Heidi C., 16/06/2021 )
Im sorry you have missed out on the Carbon Filters when stock has been landed.
Our apologies, as we are experiencing supply disruptions due to the effects of the pandemic.
We do expect to have more stock soon, either end of June or beginning of July.
In the interim, I have done some work to try and locate a suitable temporary help for when the filter is not effective any more. Please review the following, and see if it helps you.
Clean water gentle rinse of your filter, and sun dry, to refresh it. If you have already been doing this, you may find that it is overdue for replacement.
If you still have odour, a light spritz with an enzyme based cleaner can help. We have one in stock that is made for the Robot and good value as the spray here
Some people purchase aquarium filters and cut to size (on the internet).
I have also been testing BBQ briquettes from Bunnings - blue bag, 100% coconut charcoal no additives. They are a little messy, but popping about 5 in front of the waste drawer liner, against the filter, means the charcoal can absorb the odours before they reach the filter, effectively replacing the carbon for you.
Im sorry you have been missing out!
Do register on the product page by adding your email to be notified when stocks come in and I hope the tips help in the meantime.
We do find the carbon filter important in odour help, and apologise that we are having some restocking issues this year due to the global pandemic effects on shipping and supplies!