Now my LR3 its back and running again. Big big thank you to Mary for the suggestions , advice ,tips and quick response for issue I had 😉, Emails and also real people I'm talking too (Mary)she knows whats going on 😁and that's Awesome. Never regret getting the LRs .Awesome Supports from Cat Revolution .Thankiu Again you all are are Legend💯Truely recommend.🥇

After having my litter robot for 2 years, it started to have issues. Speaking to Mary (whom was very prompt at responding), I realised that the catsan litter I'd been using was not clumping as it used to and was catching on the circuit boards causing damage over time. She gave me some helpful steps to ensure that it could be resolved first without needing to replace parts.
Unfortunately it had to be replaced however, Mary went above and beyond to ensure that my litter robot was not out of action for long. As we're both located in WA, I was able to travel to her and have it replaced (and cleaned!) within an hour.
I'm so grateful for all her tips and amazing service that I can't help but highly recommend to everyone!

Everything about the litter robot 3 connect is awesome. Well worth the money. I bought it as we are planning a holiday and this will make it easier for our family members who already have busy lifes to come and empty the litter tray. Our cat started using it straight away, which was a big surprise as she is very skittish around using new things. Very easy to set up. Postage was super quick. I love being able to see the details on my phone, EG the percentage that the tray is so I know when it's getting close to where I need to empty it. Now other people I know are considering buying one too for their cats. Highly recommend this product and the service from the company was superb.

Hi there

I just wanted to let you know that I have received my order, and I have set it up.

Straight away my cat Phoenix has started using it (we were already using extra clumping litter), and 24 hours later we have removed the old litter tray. In fact, since installing the unit and filling it with litter, Phoenix has not gone back to his old manual tray.

I have connected the unit to my phone successfully and I love that I can keep track of his toilet use and how full the tray is.

Game changer product - thank you so much!

A little bit fiddly but easy Installation. Followed the YouTube tutorial which was simple and concise. Very quick arrival and backup and running like a charm in no time at all. Definitely worth going down this route for time and convenience. Customer service was excellent, can't recommend enough.

Great service, the part worked perfectly.

The videos you sent through were super easy and I had them all done within 15 mins. You’ve been amazing.

I just wanted to let you know that I have fitted the DFI sensor and replaced the pinch sensors and now my litter robot 3 is working again. Thank you for your prompt and professional service, you were a great help in this matter.

Its the shit for the shits !!!

We love our litter robot so do our cats. No more smelly house for guests. Some of our cats are still observing the litter robot some started using it from day 2 of unboxed. Happy purchase and we received very quick response to our queries and delivery of the robot.

Enjoyed putting contoure cat tree together, very gentle. Plus my two cats now starting to use it a lot.

Thanks so much for your help. I was able to fit all the new parts fairly quickly. The machine is now back up and running, and my cats are very happy.

I reckon it was the pinch detectors. They were very corroded, and it was hard to see that without taking them out.

Life changing!
Best money I've ever spent. I use the catsan litter and mix with crushed up tofu litter and this is wording fantastically. There's a bit of tracking after each use but a mat in front of the machine picks up most of it. All the cats took to it fast. Even my large 8kg boy uses it and fits in the portal easily.
Highly recommend. The company and after purchase support is also very good. 5 stars

I received the new parts earlier today and installed them without issue, so far the robot seems to be working like brand new!

Thanks for all of your assistance, hopefully I don’t have any more issues anytime soon but if anything pops up I feel better knowing there is an excellent customer service team ready to help!

Fast delivery, Great communication, Best customer service as always. Simply fixed the litter robot. Thank you!