Wanted to let you know that my partner did the repair which he said was pretty straightforward with the instructions. Box has been working perfectly since then.
Thank you for your help!
I bought the Litter Robot in 2017, as I was downgrading from a three-bedroom house in the country, to a 50sqm flat in the middle of the city. At that time we had three cats! And the oldest - Bunbury our big old man British Blue - suffered from advanced kidney disease (so lots of weeing. Lots.) A lot of research was done before committing to the Litter Robot, and while I had read through the FAQs and so was aware of potential concerns with large urine deposits, ultimately I decided it was the best option for our new life. And it was the perfect choice! The cats became accustomed to it within a week or so (transitioning from standard trays); the Robot could more than cope with Bunbury's toilet and the three cats - who would normally demand a tray each - all shared without a problem. This past Christmas, nearly two years later, our unit malfunctioned. The service from Mary at Cat Evolution has been wonderful. The problem was easily identified, and I was very happy to do the repair myself. Mary sent the parts, I followed the instructions, and hey presto - peace has been restored in the flat! I am very happy to recommend the Litter Robot to any feline family, it is such a civilised solution for a cat's toilette! che ers, Sandra, Cordelia, and Evie (vale Bunbury).
I asked my brother to buy and haul this item all the way from Perth to Kuala Lumpur during the holidays. At the airport, lots of people were gawking and wondering what it was and even the officials were asking questions. All’s good though. The litter robot arrived safely and Coco took to using it almost immediately. I am using large size trash bag to line the draw. Thank you for the speedy delivery in time for my brother’s flight over.
Our cat is loving the Litter Robot!
Amazing!!! What a wonderful thing not to have to deal with emptying litter trays especially with 3 cats, I empty the tray every second day as it is used a lot .One of my cats is blind and doesn't like change but it did not take her long to adapt to the automatic robot. I was concerned about spending so much $$$ but I have already noticed a difference in litter usage and to not have to pick up another litter tray. Definitely a great investment and would recommend it to anyone wanting to look for a better alternative.