I am not sure how cat owners (hang on cats own us!) can do without the LR. I purchased my LR to arrive a few days before I picked up my kittens. I purchased it based on all the excellent recommendations on this page. A few hundred people can’t be wrong! We had it in “manual mode” until they hit the recommended weight to activate the LR. Even in manual mode it was easier to manage than multiple kitty litter trays. After swapping over to auto mode I had a slight hiccup. I rang Mary and the problem was resolved quickly and efficiently. Have to say Mary provides the best customer service ever. I personally think it is value for money and will not hesitate to replace it when the time comes. The video have been helpful and even doing a deep clean is not hard or time consuming.
Beyond amazing customer service!! Absolutely best customer service I have ever experienced!
I had an issue with the motor in my base and Mary sent out a replacement base asap. Mary you were an absolute lifesaver so close to Christmas. Thank you so much for resolving my issue so promptly.
I picked up the replacement base Christmas Eve so I could spend Christmas day relaxing and not scooping!
Cats are loving it, we are too.
Expensive, but worthwhile product.
Incredibly satisfied so far.
Love our Litter Robot. We have had it for nearly 3 years and it's been a life saver. Our cat is very fussy with her litter and loves her Litter Robot. Its clean, convenient and great to go away for a few days and know that the litter will be sorted. Best use the litter from the same website here, as it is odourless. The owner of this company is so lovely and helpful. I have only needed to replace one part in 3 years and she helped me do this with ease. Thank you for selling this wonderful product! I HIGHLY recommend!!
Hi I’m absolutely loving it.
We simply put our existing kitty trays litter into the robot. Then out the old empty tray next to it.
I put our kitten into the robot a few times. So she knew what was in there and felt comfortable to enter.
We haven’t had one mistake. She started using it right from the get go. Worth every cent.