Once again Mary has come to the rescue, with her incredible knowlede and swift response. I was having trouble with my base, and Mary very quickly assessed the situation, did some trouble shooting, and came up with several options to get us automatic again in record time. Ultimately I decided to go for a refurbed base, at a super competitive price. Couldn't be happier with the service from Cat Evolution, and can't recommend highly enough!
Thank you for all your help your customer service has been second to none
The kitty robot is awesome and very easy to use. The only thing was my two senior 14 year old cats would not adjust to it, i think they're too old and stuck in their ways. Luckily we had the 90 day period to see if it was right. Cat evolution was very easy to deal with and were very helpful in allowing us to return the robot on a sunday.
Actually, I was always used to manual so I was very concerned about quality and durability, especially when people are inclined to stick to old fashioned way. I also had some not so good reviews on the web. I was convinced with buying a digital product so I secured my risk with the extended warranty. However, I am fortunate enough that I never had to claim it :)
We originally purchased the Litter Robot 12 months ago and to be honest I thought "that's a hell of a lot of money to spend on a litter tray" , but it has been such a success
we recently purchased a 2nd Litter Robot for our 2 Birman girls and our 2 BSH.
I know the units are expensive but they are by far the best in what they do, unattended, mess free, no scoop, non touch litter removal.
I'm not going to do the " would recommend this to anyone" routine suffice to say this unit is " bloody sensational" and is an absolute must if your serious about litter cleanliness
and your cat's hygiene and of course if you can justify the expense.
Thoroughly happy and Satisfied with the Litter Robots.
Michelle & Greg (Brisbane)