Sammii T. 20/01/2020
I purchased the litter-robot connect about a month ago and am absolutely in love!! Firstly, the customer service from Mary was some of the best I have received. She was so helpful with all the questions I had before purchasing and then during set-up and transition, and some trouble shooting I had. Mary always added extra advice and suggestions along the way to make the whole transition from litter trays to the robot stress free.

I have 2x British Shorthair kitties, one is an adult and 9kg, and the other still a kitten but already almost 5kg. I was initially a bit nervous they wouldn't like the smaller space, as I had the largest jumbo hooded ones you could buy, it was like a private sand pit to them, but thankfully they happily transitioned after a few nervous inspections and sniffs, after 2 weeks they were both more than happy with the new loo. One of the best things bout the robot is not having to bend down to scoop morning and night, I just wait for the robot to tell me to empty the tray and its done in a couple of minutes. There is absolutely no smell, and I just love it! I particularly love the nice Grey colour too. It looks very classy.

Another wonderful product is the Premium Clumping litter. At first I was a little sceptical due to the price, but after using it for the first time I was sold! It has no dust at all, well none that I noticed. It is extremely quick to absorb, and is truly unscented. I was using different litter that I thought was okay, but realised how truly dusty it was compared to cat evolutions product. So now I can't go back to the old one.

You won't be disappointed in buying a litter robot for your cats, it is truly an amazing product, and comes with some of the best customer service you could ever ask for.
Chitra S. 20/01/2020
The new Cat litter robot is fantastic! its working great so far :)
No need for scooping and hardly any mess, Keeps the area clean!
Pat H. 20/01/2020
Love my litter robot cat evolution has been so helpful, she answers my question/emails really fast. It's been such a long time since I have seen that kind of excellent customer service.
Krysta 19/01/2020
Cats can scratch through the rubber so that was a downright lie.

Dear Krysta, thank you for the review, and sorry to hear you have had an issue.

The liner is generally covered by warranty, as rated for Maine Coons, so would you mind emailing with contact details to providing your purchase details and photos of the damage so I can review for you?

I look forward to your email and getting your issue resolved
Sue L. 17/01/2020
Awesome support Thanks so much
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