Cat Evolution is one company I can deal with and not have a headache with! Which is very rare these days.

I’m wanting to say a HUGE Thank You for your brilliant customer service. I had so many questions before I purchased and all were answered promptly. My order arrived in record time and extremely well packed. My two Ragdolls love this machine. The minute it arrived they were in it. They now run to it when they hear it going so they can watch it going around ???? Thanks for everything x

Hi Mary. Thanks again for helping me today. You have been so kind helping us buy a cat robot but also after when we have had questions. Your care for your customers is so lovely and refreshing.

Your service is the second to none amazing and it's an absolute pleasure dealing with you every time.

We love our Litter-Robot and highly recommend it to anyone with cats. We had a problem with the cycle not functioning properly, and Mary from CatEvolution was absolutely fantastic in helping us resolve the issue, and it is now functioning perfectly. The ongoing customer care and support is excellent. We cannot recommend CatEvolution enough

Thank you for all your help your customer service has been second to none

A week ago I finally invested in a Litter Robot... I feel like one of those snake oil salesman .... OMG it’s seriously life changing, with 4 cats, one being a big 9kg Bengal boy, I was cautious, thinking there may not be enough room for his size, trust me, he and his mates could have a party in there. Being time poor with running my own business, & a broken wrist since before Xmas (that was the deal breaker!) & me being the family pooper scooper, I agonized over justifying the cost, let me say, it’s been worth every bit of it, sanity saved, not scooping out poop twice a day on knees using the only good hand I’ve got, it’s been a godsend. A huge Thankyou to a friend for traveling before me & pretesting litters etc, it’s one of the best labour saving decisions I’ve possibly ever made. Litter Robot you rock. Did I mention it has a soft night light ????? & within two minutes of putting it in the space where the litter tray was, Babou the Bengal used it, within an hour all of them had used it just by showing them it was there. Cant speak Highly enough about this product, do your yourself a favour, don't wait too long, I should have bought one 18 Months ago, now saving for a second one

After having our kitten for a week I was already over scooping poop. Especially as he would seem to do one just as I was about to leave the house or in the middle of while I was cooking. After speaking to the breeder and reading so many positive reviews we decided to take the plunge. Our kitten took to it straight away with no issues what so ever. We had a little teething issue which was after a few days there was quite an odour coming from the machine. As it turned out it was the kind of litter we were using. I ordered the Cat Evolution Litter which is AMAZING! After giving the machine a good clean and starting from scratch with the new litter it has been odour free and I only have to empty once a week. This machine is worth its weight in gold. So easy to use, empty and clean. Heaps of great tutorials on youtube for tips on cleaning etc. I would highly recommend this product and the Cat Evolution Litter. I could never go back to a tray and scooping. Also thank you to Mary from Cat Evolution, her customer care is excellent!

Thank you Mary for helping me out on a Sunday and promptly resolving my problem (a faulty part replaced as part of the warranty). I am extremely grateful as it would have been very difficult for me to find time to sort out the issue during weekdays due to a demanding job. You don't see customer service like this anymore. Thanks again!

I bought the Litter Robot in 2017, as I was downgrading from a three-bedroom house in the country, to a 50sqm flat in the middle of the city. At that time we had three cats! And the oldest - Bunbury our big old man British Blue - suffered from advanced kidney disease (so lots of weeing. Lots.) A lot of research was done before committing to the Litter Robot, and while I had read through the FAQs and so was aware of potential concerns with large urine deposits, ultimately I decided it was the best option for our new life. And it was the perfect choice! The cats became accustomed to it within a week or so (transitioning from standard trays); the Robot could more than cope with Bunbury's toilet and the three cats - who would normally demand a tray each - all shared without a problem. This past Christmas, nearly two years later, our unit malfunctioned. The service from Mary at Cat Evolution has been wonderful. The problem was easily identified, and I was very happy to do the repair myself. Mary sent the parts, I followed the instructions, and hey presto - peace has been restored in the flat! I am very happy to recommend the Litter Robot to any feline family, it is such a civilised solution for a cat's toilette! che ers, Sandra, Cordelia, and Evie (vale Bunbury).

This is the best purchase I've ever made. That's what I've been saying to everyone :) The machine is wonderful, service is great and cats love it too. We have been using it for about 3 years now and had some issue with the machine. I've emailed Mary and received the great service. Now it's all working fine. ;) Thank you Mary!

My little 4 month old kitten took to it immediately and is happily using it He uses it like clock work every 3 hours And is very happy with a clean litter box I have had to change it every 4 days - as it fills up every 4 days

literally the best money i've ever spent. would recommend to anyone with cats. my two adjusted straight away and i've not had a problem at all!

It came yesterday. It is ***amazing*** We've got one DSH and one Sphynx, with another Sphynx coming next month. You can imagine just how useful this is to us :)

Pricey but you can tell where the money is being spent. Everything about it feels premium and the great care in designing and making the product is extremely evident. Looks amazing and our cat instantly loved it. Also no foam that cats can tear off or surfaces that attract hair and dust. In the event that a step is to be replaced or you wanna switch the design up, it's extremely easy to fit it however you want. Also the base takes up very little space and is extremely easy to vacuum or walk around. This is a great option if you only want to buy a cat tree once and not worry about it. Side note would be to be sure that your ceiling can hold the tension.

Wow. This thing is revolutionary! We have two cats, one is nervous, the other chilled. Both are 8 years old. Day 1, I set up the machine & left just one litter tray out for them as suggested, they sniffed it & ignored the robot. Day 2, removed their litter box altogether. When they came into the room looking for their litter trays, I used a length of cardboard to move the litter around inside the machine, so they could hear the litter and know what it was. By mid afternoon both cats were just dying to go. Finally by mid afternoon, the big fit 11 kg chicken crept up & gingerly got in it first, did his business & lept out of it like he was on fire. The other one held out till much later, then finally got into it, also exploded out of it afterward. Summery: I couldn't go back to litter trays ever again. I clean out the drawer every 4 days or so. Just be aware that it is a tall unit, footprint the size of a small clothes dryer. Love it.

This is one of the best investments I’ve ever made. It’s changed my life! I have 2 cats and they both took to the litter robot within 24 hours. I’ve had the litter robot connect for 3 months now and couldn’t imagine life without it. It’s great being able to monitor its use while I’m away. Recently I had constant notifications that the waste drawer was full. I emailed Mary and she responded within minutes with some troubleshooting advice. Turns out the sensor had a bit of litter stuck on it so the problem was solved after a quick wipe with a cotton bud. Too easy!!! The support after purchasing the litter robot is fantastic. Mary sends emails when it’s time for a maintenance clean and I have just completed the my first big clean which was super easy (and strangely enjoyable!). I highly recommend this product; it’s not cheap but it’s worth every cent!

We bought the Litter Robot just over a year ago and have not looked back since. I have two cats and initially bought the Robot while I was pregnant with my first child since I couldn’t clean the litter boxes. My husband only had to empty out the waste drawer once a week and the cats transitioned with no dramas at all. Recently, we had a bit of an issue with the sensors on the base however this was resolved within two days after emailing Mary in the sales team. We had to go back to traditional scooping while the repairs process took place and it made us appreciate this product even more and how much easier it has made life for us, especially with a new baby. Could not recommend the Litter Robot enough and yes, while it is pricey, the customer service is exceptional so you definitely get what you pay for!

My robot arrived last Monday and finally set up on Wednesday. As this is my 2nd robot (my 1st purchased 2017/2018 ish) so my tribe started using it straight away. Having 5 cats I found I was emptying the robot everyday and would worry that the waste draw would fill up during the day when I was not home. Well today it’s Sunday and both my robots waste drawers have yet to signal that they need to be emptied. I love, love, love my litter robots and am so grateful to you for importing them into Australia and taking away the chore of being on my knees every morning and night scooping litter.

The litter robot is doing well. Two of my three cats were scared of it at first, but they all seem to be using it now. Also I received the wifi upgrade kit and have installed it without any worries.