Hi Mary. Thanks again for helping me today. You have been so kind helping us buy a cat robot but also after when we have had questions. Your care for your customers is so lovely and refreshing.

Your service is the second to none amazing and it's an absolute pleasure dealing with you every time.

We love our Litter-Robot and highly recommend it to anyone with cats. We had a problem with the cycle not functioning properly, and Mary from CatEvolution was absolutely fantastic in helping us resolve the issue, and it is now functioning perfectly. The ongoing customer care and support is excellent. We cannot recommend CatEvolution enough

Thank you for all your help your customer service has been second to none

A week ago I finally invested in a Litter Robot... I feel like one of those snake oil salesman .... OMG it’s seriously life changing, with 4 cats, one being a big 9kg Bengal boy, I was cautious, thinking there may not be enough room for his size, trust me, he and his mates could have a party in there. Being time poor with running my own business, & a broken wrist since before Xmas (that was the deal breaker!) & me being the family pooper scooper, I agonized over justifying the cost, let me say, it’s been worth every bit of it, sanity saved, not scooping out poop twice a day on knees using the only good hand I’ve got, it’s been a godsend. A huge Thankyou to a friend for traveling before me & pretesting litters etc, it’s one of the best labour saving decisions I’ve possibly ever made. Litter Robot you rock. Did I mention it has a soft night light ????? & within two minutes of putting it in the space where the litter tray was, Babou the Bengal used it, within an hour all of them had used it just by showing them it was there. Cant speak Highly enough about this product, do your yourself a favour, don't wait too long, I should have bought one 18 Months ago, now saving for a second one

After having our kitten for a week I was already over scooping poop. Especially as he would seem to do one just as I was about to leave the house or in the middle of while I was cooking. After speaking to the breeder and reading so many positive reviews we decided to take the plunge. Our kitten took to it straight away with no issues what so ever. We had a little teething issue which was after a few days there was quite an odour coming from the machine. As it turned out it was the kind of litter we were using. I ordered the Cat Evolution Litter which is AMAZING! After giving the machine a good clean and starting from scratch with the new litter it has been odour free and I only have to empty once a week. This machine is worth its weight in gold. So easy to use, empty and clean. Heaps of great tutorials on youtube for tips on cleaning etc. I would highly recommend this product and the Cat Evolution Litter. I could never go back to a tray and scooping. Also thank you to Mary from Cat Evolution, her customer care is excellent!

Thank you Mary for helping me out on a Sunday and promptly resolving my problem (a faulty part replaced as part of the warranty). I am extremely grateful as it would have been very difficult for me to find time to sort out the issue during weekdays due to a demanding job. You don't see customer service like this anymore. Thanks again!

I bought the Litter Robot in 2017, as I was downgrading from a three-bedroom house in the country, to a 50sqm flat in the middle of the city. At that time we had three cats! And the oldest - Bunbury our big old man British Blue - suffered from advanced kidney disease (so lots of weeing. Lots.) A lot of research was done before committing to the Litter Robot, and while I had read through the FAQs and so was aware of potential concerns with large urine deposits, ultimately I decided it was the best option for our new life. And it was the perfect choice! The cats became accustomed to it within a week or so (transitioning from standard trays); the Robot could more than cope with Bunbury's toilet and the three cats - who would normally demand a tray each - all shared without a problem. This past Christmas, nearly two years later, our unit malfunctioned. The service from Mary at Cat Evolution has been wonderful. The problem was easily identified, and I was very happy to do the repair myself. Mary sent the parts, I followed the instructions, and hey presto - peace has been restored in the flat! I am very happy to recommend the Litter Robot to any feline family, it is such a civilised solution for a cat's toilette! che ers, Sandra, Cordelia, and Evie (vale Bunbury).

Having an issue getting our Litter Robot open air completely clean was proving an issue and thought it might be the liner which Mary was going to replace under warranty. She kindly offered to do the dismantle to swap it over and realised it wasn't the liner at all. Due to one of my cats being an 'elevator' pee-er - there was a build up on some hard to reach places. Mary thoroughly cleaned the globe and gave me a face to face tutorial on how to reach those hard to find spots! Love our Litter Robot and the amazing customer service we receive from Cat Evolution!

Thank you. Your follow up customer service is the best customer service I think I have ever experienced.

I purchased the Litter Robot III and the Premium Clumping Cat Litter as a gift for my wife (and cat). The product itself is absolutely fantastic. Yes, the cost is on the high side, but the more I see it work, the more I find it was well worth it. I have to say that there was a problem when the product was delivered. I have to say that the customer service was better than i have experienced with any other company. I am very impressed with the product and especially with Cat Evolution. We will certainly be using Cat Evolution from now with purchasing consumables and any new product we would like. Highly recommended, Thanks Mary & Shadow.

This robot is incredible! I have two rescue cats that are almost 3 years old, Flynn is very adventurous and Lilo is timid and scared of pretty much everything! ???? The delivery was so quick and easy, the set up was simple and it was good to have the manuals and information on hand with everything you need to know. It is handy that the Litter Robot arrives all set up is a life saver as I have trouble assembling things correctly so thank you for that! ???? I took the previous litter box out and replaced it with the Robot and they had no problem exploring it and sitting in it (not doing anything at first). I put a scoop of old litter in there and catnip. It is recommended to keep the unit off for a few days but I couldn't wait to see it in action with a cycle, the cats did not run away but was interested and kept looking inside which was a bonus! I purchased the ramp, fence, 3 carbon filters, 100 litter liners and the 3 year warranty accessory pack which is so awesome! It has not been 24 hours of having it and they are using it, they are happy and have a clean bed of litter each time. If you can add the accessory pack into your order DO IT! athe ramp is a gentle easy entry and catches the litter very well. I need to sweep each day just around it with a half brush but that is not a problem! The night light works and it is comforting to know they can see properly. The price is hefty but it is so worth it! I don't have to scoop anymore and can spend time loving my rescues! The customer service from Mary and lovely Shadow is impeccable and I am so happy with my purchase (thank goodness for after pay!) Please get a Litter Robot if you can afford it, I've had this for almost a year and I am so excited for them to use it forever! ????????????

I always recommend your company and the litter robot to my friends. Great customer service, and fantastic little device.

We received our second litter robot yesterday and our furbabies are over the moon. Thanks so much for all your help :-)

I never write reviews but the robot has changed my life with 2 cats. Does absolutely everything it says it does and my cats took to it immediately. Both of my cats are young so I figure I am going to get good value for my investment. Have had the robot for about 6months now and have had zero problems with it. A quality piece of equipment.

I am very happy with the unit and would recommend it to anyone with multiple cats

So I rang today to see about fixing my robot, and the lady I spoke to was amazing (Sorry I didn't ask your name). Spent nearly 30 min helping me and we found out it was ALL MY FAULT lol...... She was so wonderful with her patience. I cant thank you enough.

A couple years ago we got two lovely cats for our kids for Christmas. They quickly became members of our family and were loved by all. We found out we were having a third child a couple years later and after we had our baby life was so overwhelming taking care of three kids and 2 cats. The most overwhelming thing with taking care of two cats and constantly having to change the litter box. We decided to find the cats a new home and my mom said don’t get rid of the cats my friends keep talking about this litter robot. It changed their lives. She said she wanted to purchase it for me. We gave it a go and oh man it did just that. It has changed our lives as cat owners! We are such happy cat owners and I really think it’s because of our cat robot! Thanks for such a great product. Also this product is perfect for us. We live in the city, going outside isn’t an option for our cats. The vet suggested we get 3 litter boxes who has space for that? Yuck! The robot is big but not as big as 3 litter boxes. It’s worth it

My cat Satchmo still loves the cat tree I bought off you. He is in it all the time ????

The robot is going great! All cats started using it really quickly.