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Litter-Robot™ III Open Air Connect Reconditioned - Grey

Litter-Robot™ III Open Air Connect Reconditioned - Grey

Regular price $995.00 AUD
Regular price Sale price $995.00 AUD
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Self Cleaning Litter Box, Wifi Enabled - Reconditioned

Reconditioned Litter-Robots are generally LR3's that have been sold new and then returned under our 90-day return policy. Our reconditioned Litter-Robots offer great value since you’ll receive a cleaned and approved Litter-Robot at a reduced price, with 18-month warranty and 90-day money-back guarantee in place.

Reconditioning our Litter-Robots is part of our commitment to reducing our environmental impact. By extending the useful life of our LR3, together we reduce waste. Eligible Litter-Robots and components are reconditioned and tested to verify they meet original factory specifications. We provide the same 90-day return and 24-month warranty as our new Litter-Robots. A reconditioned Litter-Robot also provides the opportunity to purchase at a reduced price, if a new LR III is beyond reach.

When considering a reconditioned Litter-Robot, remember that you are purchasing a used product that may have slight cosmetic defects or evidence of prior use. We make every effort to clean the LR3 thoroughly before making them available for purchase. If you are concerned about any of the above, we recommend that you do not purchase a reconditioned Litter-Robot.

NOTE reconditioned Robots are available at a reduced price plus shipping. Local pick up available depending on location. Subject to availability.

 Litter-Robot III Open Air Connect is the highest-rated, WiFi-enabled, automatic, self-cleaning litter box for cats. Never scoop cat litter again while giving kitty a clean bed of litter for each use. Litter-Robot comes with a 90-day money-back guarantee + 24-month warranty.

NOTE Shipping is with a courier and will not be delivered to Australia Post PO Box or Parcel locker or outlet.

Same Litter-Robot—Now WiFi-Enabled

The Connect app gives you additional freedom from your litter box duties by allowing you to view the waste drawer level, get notifications, troubleshoot, and see complete usage history for insights into your cat's health. The app is compatible with Apple mobile devices with iOS 9.0 or greater and Android mobile devices 6.0 or greater. And as with any Litter-Robot, you never have to scoop again: After the cat exits, the patented sifting process automatically separates the waste from the litter and deposits the clumps into a waste drawer for easy disposal.

APP information. Please review the Litter-Robot III Open Air Connect for APP and connection information details.

The Connect app is compatible with Apple mobile devices with iOS 10.0 or greater and Android devices 8.0 or greater.

 

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More Details

  • Reviews
  • FAQ
  • Our Guarantee
  • Shipping Policy
  • Return & Refund Policy

Customer Reviews

Based on 494 reviews
97%
(478)
2%
(8)
1%
(5)
0%
(0)
1%
(3)
E
Elle Humm
Good for 3 months then breaks

This machine is great and worked well at the start. I have 3 cats and I needed to replace the bag every 2-3 days, but it is very easy and quick to do.

The problem I have is that after about 3 months of use, it stopped cycling or would error and throw a fit over nothing. There is little to no support (even though there are so many guides - but why are there so many???) and you cannot get straight answer on literally any question you have. Troubleshooting is constant trial and error and is so frustrating.  Sometimes the machine gets stuck in the 'open position' leaving it completely unusable. With my 3 cats, if the machine stops in the open position any time im not home, or during the night.. I will wake up to accidents all around the house.

Do research before buying these machines. Online, there are lots of negative reviews because the price point for something like this should NOT include self-tinkering with the machine once a month to keep it from breaking.
I have done every bit of maintenance possible, and it is kept in perfect condition but the craftsmanship of the base is cheap and there is no protection against dust or erosion on the microchips inside. If you arent covered by warranty, the replacement chip kits are $80 and you will end up buying them every 6 months to keep the unit running.

It's a huge investment and I wish I had gone with a different brand now that I have owned this machine for 9 months.

Yes my review is long and disgruntled, but it's honest. If you forked out over $1500 for a premium product that then breaks and requires parts after 6 months, you would be furious too.

I am now scooping wee and poop out of the litterbox manually. A very expensive mistake.

C
Casey Carter
Very happy

I could not be happier with my purchase, Mary was amazing talking me through it all and helping me after my purchase arrived with the right litter to buy etc. wonderful company wonderful staff. Thank you so much for everything

Y
Yolanda Corduff
Fantastic innovation

Cats love it, we LOVE it. We are both getting older and cleaning a litter several times a day, crouching down, has become quite challenging. With the litter-robot, we only clean once a week but the cats have a clean litter every time they use it. I think the litter-robot should be added to NDIS funding so others who don't have the mobility to clean a traditional kitty litter can have cats, which we know are so good for mental and physical health. I also think aged care should accommodate the purchase of litter-robots so the elderly can enjoy cat ownership once more. Honestly could not be happier we got this!!!

N
Nicci

Love this product so much and so does our cat. Very happy with our purchase.

J
J.P.

Amazing

Our Guarantee

90 Day Money-Back Guarantee

  • Try the Automatic Litter-Robot III Open Air in your home for 90 days and experience what our satisfied customers already know, that the Automatic Litter-Robot III Open Air is the self-cleaning litter box that really works. You are protected by Cat Evolution's 90 Day Money-Back Guarantee. If you or your cats are not fully satisfied with the Automatic Litter-Robot III Open Air, for any reason, just return the Product within 90 days after receipt for a refund of the purchase price. Return shipping is at purchaser's cost.
  • The 90 Day Money-Back Guarantee applies to the Litter-Robot only, not accessories. Please ensure you retain your original box, inserts, manual and quick reference guide. To be in good order and cleaned as per manufacturers information

    2 Year Manufacturer Warranty

    Cat Evolution provides a 2 year warranty against manufacturing faults. During the warranty period, Cat Evolution will repair or replace your Product in line with Cat Evolution Warranty.

  • Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Shipping Policy

Thank you for visiting and shopping at Cat Evolution! 

Processing and Delivery Times

All orders are typically processed on the next business day (Monday to Friday excluding public holidays).

Standard shipping typically takes between 2-8 business days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Additionally, nationwide delays (such as those caused by COVID-19, holiday volumes, or inclement weather) may impact your estimated delivery date.

Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number to track your order . Once you receive your tracking number, please allow up to 48 hours for the tracking portal to update.

Return and Refund Policy

Cat Evolution was created to enhance the lives of cat owners and their cats.  There will always an element of trial in finding the most suitable products for your individual pet, as all cats are different! We ask that you keep this in mind when choosing products, as you also know your cat/s the best.

 

We accept returns of non-consumable products (consumable products are items like waste drawer liners, cat litter, filters) within 30 days of the sale date for any reason. Items returned after 30 days may not qualify for a refund, or may incur an extra $25 restocking fee, except for the Whisker Litter-Robot III Open Air and Litter-Robot III Open Air Connect which are covered by the 90 Day Customer Satisfaction Guarantee below.

 

If your product arrives damaged or not as described on our website, we will gladly exchange it for an alternative or issue a refund. In these cases, return shipping will be arranged at our expense.

 

Please do not return items by COD or Return to Sender - contact us (support@catevolution.com.au) before you return anything. Any items returned to sender for any reason (including refusal, wrong address and unclaimed) will be refunded minus the original and return postage and a 20% restocking fee.

 

Change of Mind

In cases of 'Change of Mind' returns (eg wrong size or colour has been selected), we will accept returns as long as the item purchased is in a re-saleable condition, meaning it is undamaged, as new, unused, unopened and has all original packaging and tags intact. The return postage will need to be paid by the buyer and the original delivery charge will be deducted from the refund amount.

 

The original delivery charge is the amount charged to Cat Evolution by the carrier eg. Australia Post for shipping the item from our warehouse to your location and varies for each order depending on the volumetric weight of the parcel and the shipping location.  The shipping fees are generally built into the price of the item so delivery charges will be deducted from all returned orders due to Change of Mind, even those with free shipping, and will often exceed any shipping fee charged to the customer at the time of purchase. No additional re-stocking fees or surcharge will be deducted from ‘Change of Mind’ returns.

 

Warranty Claims

All non-consumable Cat Evolution products come with a minimum 12 month Warranty for manufacturing defects.

 

We are committed to honouring our obligations under the Australian Consumer Law. This means you can choose a refund or replacement if a product has a major problem. This is where the product:
  • Has a problem that would have stopped someone from buying the item if they had known about it;
  • Is not of acceptable quality or is unsafe;
  • Is not fit for purpose;
  • Is significantly different from the sample or description;
  • Doesn’t do what we said it would, or what you asked for and can’t be easily fixed.
Alternatively, you can choose to keep the item and we will compensate you for any drop in value.

 

If the problem is not major, we will at our discretion give you a refund or replacement, or repair the item within a reasonable time.

 

Please keep your proof of purchase (e.g. your receipt).
If a product has been deemed to be damaged or defective on arrival, we will replace a product or product part as deemed appropriate.

 

Whisker’s Litter-Robot Guarantee & Warranty

90 Day Customer Satisfaction Guarantee

The Litter-Robot III Open Air and Litter-Robot III Open Air Connect come with a 90 Day Money-Back Guarantee.  Try the Automatic Litter-Robot III Open Air in your home for 90 days and experience what our satisfied customers already know, that the Automatic Litter-Robot III Open Air is the automatic litter box that really works. You are protected by Cat Evolution's 90 Day Money-Back Guarantee. If you or your cats are not fully satisfied with the Automatic Litter-Robot III Open Air, for any reason, just return the Product within 90 days from receipt for a refund of the purchase price.  Return shipping is at purchaser's cost.

 

The 90 Day Money-Back Guarantee applies to the Litter-Robot only, not accessories (unless packaged in the same box).  Please ensure you retain your original box, inserts, manual and quick reference guide/paperwork for the 90-day period as needed for return.  All inclusions need to be in good order and cleaned as per manufacturers information.



24 Month Warranty

Cat Evolution provides a 24-month warranty against manufacturing faults on the Litter-Robot™ 3 Connect and Litter-Robot™ 3 Standard. During the warranty period, Cat Evolution will repair or replace your Product in line with Cat Evolution Warranty.
 

Litter-Robot Accessories

Litter-Robot Accessories are not covered by the 90 Day Customer Satisfaction Guarantee.  We will accept them as a Change of Mind return only.

 

Warranty is automatically voided where damage to the product is caused by reason other than manufacture defects, such as accident, misuse, improper use, abuse, faulty operation contrary to recommended usage, transportation damage or when product has been tampered, altered, modified, converted, repaired or serviced other than by us or without our permission.

 

If you are wishing to return a product or received a damaged shipment or product, please contact support@catevolution.com.au asap and provide photographic evidence to assist assessment.

 

Making changes and cancelling an order

Please take care when placing orders. Do ensure you check all details on the provided receipt carefully at the time of purchase and advise if any error is evident.

 

Customer service is our highest priority for the large number of orders we process every day. Unfortunately, we are generally not able to alter or cancel orders once they are placed. Orders are processed in real time by a 3rd party so that we can get your products to you quickly.

 

If you need to change your order, please let our team know asap including order number and we will assist where possible, and let you know our returns process. It is important that you do not return your order via “Return to Sender” as this will incur shipping fees that are non-refundable.

 

Thank you for your understanding